Training

Nextaff offers a comprehensive, multi-stage training program to equip franchisees with the skills and knowledge needed to operate a staffing office efficiently. The training includes online modules, in-person sessions, and hands-on office experience.

1. Initial Training Program
   Franchisees must complete a structured program within three months of signing the agreement. It consists of 45.80 hours of online training, 35 hours of classroom training at the Overland Park, Kansas office, and 100 hours of on-the-job training at the franchisee’s office or via Zoom. Topics covered include finance, human resources, sales, recruiting, technology, legal compliance, and operations.
2. Ongoing and Supplemental Training
   NEXTAFF reserves the right to require attendance at refresher and supplemental training if franchisees or their staff fail to meet performance benchmarks. These sessions are held at designated times and locations and may include additional costs. Franchisees are also evaluated during training to ensure they meet aptitude requirements; if not, the franchisor can terminate the agreement or require substitute managers.
3. Annual and Special Training Events
   Franchisees or their designated representatives are expected to attend annual training meetings organized by NEXTAFF. The franchisor also provides training to newly approved managers throughout the term of the agreement. Training focuses on specialized knowledge, sales strategies, recruitment techniques, and market adaptation essential to running a successful staffing business.

Territory Protection

Nextaff offers limited territory protection depending on the industry vertical a franchisee operates in. Franchisees in the Commercial and Healthcare verticals receive an exclusive geographic territory, which is clearly defined by zip codes or county boundaries.

Within this assigned territory, as long as the franchisee remains compliant with the franchise agreement, Nextaff will not authorize another office or allow others to provide services in the same vertical.

However, franchisees in the Technology vertical do not receive exclusive territorial rights and must sign a specific addendum acknowledging the lack of protection. Even within protected territories, Nextaff reserves rights to promote services, open offices in other verticals, and serve strategic accounts if the franchisee is unable to meet certain service standards.