911 Restoration

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Home Services
Restoration/Disaster

911 Restoration

Home Services
Restoration/Disaster

911 Restoration Franchise FDD, Costs & Fees (2025)

911 Restoration offers comprehensive restoration services, providing emergency response and restoration solutions for properties affected by water damage, fire damage, mold infestations, and other disasters.

911 Restoration is a leading disaster restoration franchise known for providing a comprehensive range of services, including water damage restoration, fire and smoke damage cleanup, mold removal, and sewage backup cleanup. 

Founded in 2003 by Idan Shpizear and Peleg Lindenberg in Van Nuys, California, the company was born out of the founders' commitment to offering a "Fresh Start" to people facing property crises. This unique approach, emphasizing empathy and customer care, quickly became the cornerstone of their business philosophy.

The company began franchising in 2007 and has since expanded significantly, with over 135 franchised locations across the United States and Canada. 

Headquartered in Van Nuys, California, 911 Restoration's continued success is driven by its commitment to innovation, franchisee support, and a strong culture of community outreach. 

Initial investment

Here's what you would need to invest if you were to start this franchise. These costs are provided by the franchisor in the Franchise Disclosure Document.

911 Restoration offers 3 types of franchises:

Franchise Type Initial Investment
Traditional 911 Restoration Franchise $123,600 to $246,900
Conversion Franchise $123,600 to $246,900
MicroMarket Franchise $102,100 to $229,900

‍

We are summarizing below the main costs associated with opening a Traditional or Conversion 911 Restoration Franchise.

For more information on the various types of franchises and its costs, refer to the Franchise Disclosure Document (Item 7).

Traditional or Conversion 911 Restoration Franchise

Type of Expenditure Amount
Initial Franchise Fee $49,000
Leasehold Improvements $0 to $5,000
Equipment, Furnishings and Fixtures $35,000 to $60,000
Service Vehicle $1,500 to $35,000
Signage $1,000 to $3,000
Rent (3 months) $0 to $4,500
Initial Inventory and Operating Supplies $5,000 to $10,000
Security Deposits $0 to $1,500
Insurance (3 months) $1,500 to $2,700
Business Launch Fee $10,000
Initial Training Fee $2,500 to $3,500
Travel and Living Expenses While Training $0 to $3,500
Computer System $0 to $2,000
Permits/Licenses $0 to $2,000
Professional Fees $3,000 to $5,000
Additional Funds for three to six months $15,000 to $50,000
Telephone $100 to $200
Total $123,600 to $246,900

911 Restoration offers 3 types of franchises:

Franchise Type Initial Investment
Traditional 911 Restoration Franchise $123,600 to $246,900
Conversion Franchise $123,600 to $246,900
MicroMarket Franchise $102,100 to $229,900

‍

We are summarizing below the main costs associated with opening a Traditional or Conversion 911 Restoration Franchise.

For more information on the various types of franchises and its costs, refer to the Franchise Disclosure Document (Item 7).

Traditional or Conversion 911 Restoration Franchise

Type of Expenditure Amount
Initial Franchise Fee $49,000
Leasehold Improvements $0 to $5,000
Equipment, Furnishings and Fixtures $35,000 to $60,000
Service Vehicle $1,500 to $35,000
Signage $1,000 to $3,000
Rent (3 months) $0 to $4,500
Initial Inventory and Operating Supplies $5,000 to $10,000
Security Deposits $0 to $1,500
Insurance (3 months) $1,500 to $2,700
Business Launch Fee $10,000
Initial Training Fee $2,500 to $3,500
Travel and Living Expenses While Training $0 to $3,500
Computer System $0 to $2,000
Permits/Licenses $0 to $2,000
Professional Fees $3,000 to $5,000
Additional Funds for three to six months $15,000 to $50,000
Telephone $100 to $200
Total $123,600 to $246,900

Franchise Disclosure Document

KEY FRANCHISE STATS

All you need to know about this franchise

Started franchising
2007
Franchisees

?

322
+
40%
40%
Franchise fee

?

$49,000
Investment

?

$102,000 - $247,000
Revenue (AUV)

?

Undisclosed
Upgrade

$521,000

+
n.a.
n.a.
Operating Profit

?

Upgrade

n.a.

Home based

?

Yes
Upgrade
Yes
Passive investment

?

Yes
Upgrade
Yes
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Competitors

Below are some of

911 Restoration

key competitors in the

Restoration/Disaster

sector.

Franchise
Franchisees
Initial fee
Total investment
Revenue
Upgrade
Gross Profit
Upgrade
EBITDA
Upgrade

322

New
+
40%
40%

$49,000

$102,000

$247,000

n.a.

$521,000

$xxx,xxx

n.a.

xx%

n.a.

n.a.

xx%

n.a.

41

New
+
0%
0%

$40,000

$227,000

$445,000

n.a.

$0

$xxx,xxx

n.a.

xx%

n.a.

n.a.

xx%

n.a.

36

New
+
-3%
-3%

$65,000

$139,000

$554,000

n.a.

$1,490,000

$xxx,xxx

93.8%

xx%

n.a.

13.3%

xx%

n.a.

18

New
+
500%
500%

$39,950

$60,000

$110,000

n.a.

$166,000

$xxx,xxx

n.a.

xx%

n.a.

n.a.

xx%

n.a.

46

New
+
48%
48%

$35,000

$52,000

$68,000

n.a.

$154,000

$xxx,xxx

n.a.

xx%

n.a.

n.a.

xx%

n.a.

268

New
+
13%
13%

$29,500

$44,000

$55,000

n.a.

$188,000

$xxx,xxx

n.a.

xx%

n.a.

n.a.

xx%

n.a.

0

New
+
n.a.
n.a.

$50,000

$95,000

$194,000

n.a.

$738,000

$xxx,xxx

84.1%

xx%

n.a.

21.3%

xx%

n.a.

8

New
+
-27%
-27%

$30,000

$52,000

$96,000

n.a.

$0

$xxx,xxx

n.a.

xx%

n.a.

n.a.

xx%

n.a.

22

New
+
83%
83%

$60,000

$315,000

$385,000

n.a.

$339,000

$xxx,xxx

n.a.

xx%

n.a.

n.a.

xx%

n.a.

45

New
+
-22%
-22%

$62,500

$197,000

$401,000

n.a.

$997,000

$xxx,xxx

n.a.

xx%

n.a.

n.a.

xx%

n.a.

8

New
+
n.a.
n.a.

$49,500

$87,000

$195,000

n.a.

$1,211,000

$xxx,xxx

n.a.

xx%

n.a.

n.a.

xx%

n.a.

55

New
+
31%
31%

$57,000

$92,000

$308,000

n.a.

$0

$xxx,xxx

n.a.

xx%

n.a.

n.a.

xx%

n.a.

5

New
+
n.a.
n.a.

$55,000

$135,000

$294,000

n.a.

$344,000

$xxx,xxx

68.5%

xx%

n.a.

30.8%

xx%

n.a.

296

New
+
9%
9%

$59,900

$104,000

$272,000

n.a.

$450,000

$xxx,xxx

78.0%

xx%

n.a.

n.a.

xx%

n.a.

49

New
+
-2%
-2%

$19,900

$27,000

$34,000

n.a.

$0

$xxx,xxx

n.a.

xx%

n.a.

n.a.

xx%

n.a.

101

New
+
-42%
-42%

$5,000

$117,000

$197,000

n.a.

$253,000

$xxx,xxx

n.a.

xx%

n.a.

n.a.

xx%

n.a.

266

New
+
19%
19%

$65,000

$299,000

$805,000

n.a.

$3,976,000

$xxx,xxx

n.a.

xx%

n.a.

n.a.

xx%

n.a.

30

New
+
100%
100%

$50,000 - $70,000

$82,000

$379,000

n.a.

$0

$xxx,xxx

n.a.

xx%

n.a.

n.a.

xx%

n.a.

72

New
+
243%
243%

$35,000

$186,000

$230,000

n.a.

$578,000

$xxx,xxx

n.a.

xx%

n.a.

n.a.

xx%

n.a.

330

New
+
5%
5%

$40,000

$159,000

$331,000

n.a.

$613,000

$xxx,xxx

n.a.

xx%

n.a.

n.a.

xx%

n.a.

91

New
+
-4%
-4%

$29,500

$109,000

$174,000

n.a.

$0

$xxx,xxx

n.a.

xx%

n.a.

n.a.

xx%

n.a.

7

New
+
-30%
-30%

$49,000

$65,000

$122,000

n.a.

$0

$xxx,xxx

n.a.

xx%

n.a.

n.a.

xx%

n.a.

32

New
+
60%
60%

$49,000

$214,000

$627,000

n.a.

$1,015,000

$xxx,xxx

n.a.

xx%

n.a.

n.a.

xx%

n.a.

43

New
+
54%
54%

$45,000

$188,000

$312,000

n.a.

$1,265,000

$xxx,xxx

40.0%

xx%

n.a.

n.a.

xx%

n.a.

45

New
+
2150%
2150%

$60,000

$144,000

$272,000

n.a.

$563,000

$xxx,xxx

83.5%

xx%

n.a.

35.8%

xx%

n.a.

54

New
+
-7%
-7%

$30,000

$151,000

$650,000

n.a.

$0

$xxx,xxx

n.a.

xx%

n.a.

n.a.

xx%

n.a.

58

New
+
n.a.
n.a.

$59,500

$201,000

$358,000

n.a.

$440,000

$xxx,xxx

61.0%

xx%

n.a.

22.0%

xx%

n.a.

10

New
+
25%
25%

$40,000

$124,000

$334,000

n.a.

$0

$xxx,xxx

n.a.

xx%

n.a.

n.a.

xx%

n.a.

14

New
+
-62%
-62%

$49,500

$163,000

$205,000

n.a.

$0

$xxx,xxx

n.a.

xx%

n.a.

n.a.

xx%

n.a.

92

New
+
15%
15%

$60,000

$167,000

$258,000

n.a.

$468,000

$xxx,xxx

n.a.

xx%

n.a.

n.a.

xx%

n.a.

110

New
+
10900%
10900%

$49,500

$88,000

$275,000

n.a.

$298,000

$xxx,xxx

79.2%

xx%

n.a.

33.1%

xx%

n.a.

402

New
+
29%
29%

$59,000

$219,000

$246,000

n.a.

$667,000

$xxx,xxx

n.a.

xx%

n.a.

n.a.

xx%

n.a.

1

New
+
0%
0%

$50,000

$148,000

$267,000

n.a.

$122,000

$xxx,xxx

n.a.

xx%

n.a.

n.a.

xx%

n.a.

178

New
+
16%
16%

$59,000 - $64,950

$71,000

$316,000

n.a.

$483,000

$xxx,xxx

n.a.

xx%

n.a.

n.a.

xx%

n.a.

2046

New
+
-9%
-9%

$72,500

$255,000

$365,000

n.a.

$494,000

$xxx,xxx

n.a.

xx%

n.a.

n.a.

xx%

n.a.

126

New
+
-1%
-1%

$45,600 to $64,600

$56,000

$539,000

n.a.

$2,184,000

$xxx,xxx

n.a.

xx%

n.a.

n.a.

xx%

n.a.

130

New
+
491%
491%

$59,900

$129,000

$596,000

n.a.

$369,000

$xxx,xxx

n.a.

xx%

n.a.

n.a.

xx%

n.a.

19

New
+
n.a.
n.a.

$5,000

$154,000

$253,000

n.a.

$0

$xxx,xxx

n.a.

xx%

n.a.

n.a.

xx%

n.a.

165

New
+
4%
4%

$85,000

$162,000

$262,000

n.a.

$591,000

$xxx,xxx

n.a.

xx%

n.a.

n.a.

xx%

n.a.

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Training 

The 911 Restoration franchise offers comprehensive training designed to equip franchisees with the skills and knowledge necessary to succeed in the restoration industry. The training program is divided into several key components:

  1. Initial Training: Franchisees undergo an extensive initial training program at the 911 Restoration headquarters in Van Nuys, California. This training typically lasts for two weeks and covers various aspects of the restoration business, including water damage restoration, fire and smoke damage cleanup, mold remediation, and sewage backup. Franchisees also receive training on using specialized equipment and understanding the technical aspects of restoration work.
  2. Business Management Training: Alongside the technical training, franchisees are taught essential business management skills. This includes lessons on customer service, marketing strategies, sales techniques, and financial management. The goal is to ensure that franchisees are not only skilled in restoration services but also capable of effectively running their business.
  3. Ongoing Support: After the initial training, franchisees receive ongoing support through regular webinars, refresher courses, and updates on the latest industry trends and best practices. This continuous education helps franchisees stay competitive and adapt to any changes in the market or technology.

Territory Protection

911 Restoration franchise offers territory protection to its franchisees, ensuring that each franchise owner has an exclusive area to operate without direct competition from other 911 Restoration franchises. 

This territorial protection is typically based on factors like population density, geographic boundaries, and market potential, and is clearly defined in the franchise agreement.

Competitors

Mastertech Franchise Systems

Mastertech Franchise Systems is a restoration and remediation franchise offering mold removal, water damage restoration, and biohazard cleanup services with certified professionals.

Franchisees

?

7
+
-30%
-30%
Investment

?

$65,000 - $122,000
Home Services
Restoration/Disaster

Steamatic

Steamatic is a cleaning and restoration franchise providing services like air duct cleaning, carpet cleaning, mold remediation, and disaster recovery.

Franchisees

?

41
+
0%
0%
Investment

?

$227,000 - $445,000
Home Services
Restoration/Disaster

Dryer Vent Squad

Dryer Vent Squad is a home services franchise focused on dryer vent cleaning, repair, and maintenance to improve home safety and energy efficiency.

Franchisees

?

46
+
48%
48%
Investment

?

$52,000 - $68,000
Home Services
Restoration/Disaster

United Water Restoration

United Water Restoration is a disaster restoration franchise specializing in water damage mitigation, mold remediation, and fire restoration services.

Franchisees

?

32
+
60%
60%
Investment

?

$214,000 - $627,000
Home Services
Restoration/Disaster

RestoPros

RestoPros is a disaster restoration franchise providing water, fire, mold, and storm damage restoration services for residential and commercial properties.

Franchisees

?

45
+
2150%
2150%
Investment

?

$144,000 - $272,000
Home Services
Restoration/Disaster

ServiceMaster Restore

ServiceMaster Restore is a leading disaster recovery franchise offering fire, water, and mold damage restoration services with rapid response and expert care.

Franchisees

?

2046
+
-9%
-9%
Investment

?

$255,000 - $365,000
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Restoration/Disaster
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