911 Restoration is a leading disaster restoration franchise known for providing a comprehensive range of services, including water damage restoration, fire and smoke damage cleanup, mold removal, and sewage backup cleanup. 

Founded in 2003 by Idan Shpizear and Peleg Lindenberg in Van Nuys, California, the company was born out of the founders' commitment to offering a "Fresh Start" to people facing property crises. This unique approach, emphasizing empathy and customer care, quickly became the cornerstone of their business philosophy.

The company began franchising in 2007 and has since expanded significantly, with over 135 franchised locations across the United States and Canada. 

Headquartered in Van Nuys, California, 911 Restoration's continued success is driven by its commitment to innovation, franchisee support, and a strong culture of community outreach. 

Training 

The 911 Restoration franchise offers comprehensive training designed to equip franchisees with the skills and knowledge necessary to succeed in the restoration industry. The training program is divided into several key components:

1. Initial Training: Franchisees undergo an extensive initial training program at the 911 Restoration headquarters in Van Nuys, California. This training typically lasts for two weeks and covers various aspects of the restoration business, including water damage restoration, fire and smoke damage cleanup, mold remediation, and sewage backup. Franchisees also receive training on using specialized equipment and understanding the technical aspects of restoration work.
2. Business Management Training: Alongside the technical training, franchisees are taught essential business management skills. This includes lessons on customer service, marketing strategies, sales techniques, and financial management. The goal is to ensure that franchisees are not only skilled in restoration services but also capable of effectively running their business.
3. Ongoing Support: After the initial training, franchisees receive ongoing support through regular webinars, refresher courses, and updates on the latest industry trends and best practices. This continuous education helps franchisees stay competitive and adapt to any changes in the market or technology.

Territory Protection

911 Restoration franchise offers territory protection to its franchisees, ensuring that each franchise owner has an exclusive area to operate without direct competition from other 911 Restoration franchises. 

This territorial protection is typically based on factors like population density, geographic boundaries, and market potential, and is clearly defined in the franchise agreement.