Evans Garment Restoration is a franchise specializing in the recovery of textiles and apparel affected by smoke, fire, water, or mold. The business originated in Illinois in 2013 before relocating its main office to Memphis, Tennessee.

The franchising arm, known as Evans Garment Restoration II, LLC, was created to scale the company’s expertise and bring its restoration solutions to markets across the country.

In 2014, the brand officially launched its franchise program, enabling new and existing operators to establish facilities that utilize Evans’s advanced cleaning processes and proprietary restoration methods.

Its headquarters at 1750 Transport Avenue in Memphis functions as the base for technology development, operational oversight, and franchise training. The system supports a wide range of textile recovery services, from clothing and leathers to draperies, rugs, and other fabric-based household items impacted by environmental damage or unexpected incidents.

Training

Evans Garment Restoration offers a structured and mandatory training framework for franchisees to ensure consistent operation standards across its network. Here are the key training programs provided by the franchisor:

1. Initial Training Program
   Franchisees, including the Principal Operator and Plant Manager, must attend and successfully complete an initial training program held at the franchisor's headquarters in Memphis, TN, or another designated location. The training lasts up to five days for the Principal Operator, 13 days for the Plant Manager, three days for the Coordinator, and three days for the Account Manager. While tuition is free, franchisees are responsible for all related expenses including travel, lodging, meals, and salaries during training.
2. Employee Training
   The Principal Operator and/or Plant Manager are responsible for training other employees using only franchisor-provided materials. Updated training resources can be requested in writing, and all training materials remain the property of the franchisor.
3. Remedial and Replacement Training
   If a trainee fails to complete training satisfactorily, they may retake it or be replaced. Replacement personnel must also attend the next available session. The franchisor may charge fees for training such replacement personnel.

Territory Protection

Evans Garment Restoration provides its franchisees with a designated territory, typically defined by a radius of 150 to 200 miles around the approved business location or an area with a population of approximately one million.

Within this territory, the franchisor agrees not to license or operate another franchise using the Evans Garment Restoration brand. However, while the franchisee is the only one permitted to open a physical location in that area, this protection does not extend to exclusive rights against all forms of competition.

The franchisor retains several reserved rights, including the ability to market and sell services through alternative channels such as the internet, telemarketing, or catalog sales, even within the franchisee's territory. Additionally, the franchisee may face competition from other franchisees or company-owned outlets under different brands.