Preserve Services is a U.S.-based exterior home remodeling and repair franchise that offers a full range of home improvement services, including painting, roofing, siding, carpentry, and deck construction.

The brand positions itself as a convenient, one-stop provider for exterior maintenance and renovation projects. Its model appeals to homeowners seeking reliable, professional support across multiple service categories.

The company was founded in 1993 by Sean O’Connor. It is headquartered in Salem, Massachusetts, where it continues to manage its franchise development and operational support. Although the business was established in the early 1990s, Preserve Services began franchising in 2018.

Preserve Services differentiates itself through a multi-service model that allows franchisees to offer several high-demand exterior services under one brand. This structure creates multiple revenue streams, improves customer retention, and offers strong seasonal balance.

Training

Preserve Services franchise offers a thorough and structured training program designed to equip franchisees with the knowledge and skills needed to successfully operate their business. Here's a breakdown of the training programs:

1. Initial Training Program
   Franchisees and key personnel must complete an initial training program lasting approximately 7 to 10 days, conducted in Salem, Massachusetts, virtually online, and at job sites. This training includes classroom and hands-on instruction and must be completed 4 to 12 weeks before the business opens. The training covers essential operations and is led by experienced instructors using the franchise’s confidential Operations Manual.
2. Participation Requirements
   The training is mandatory for owners, managers, and any individuals controlling 10% or more of the business. All participants must sign a non-disclosure and non-competition agreement and demonstrate English proficiency. There is no tuition fee for the first two attendees, but the franchisee must cover travel, lodging, and meal expenses.
3. Continuing Education
   Franchisees are required to complete at least 20 hours of continuing education annually, with a minimum of 5 hours in Health and Wellness and 5 hours in Construction Business Management. These courses can be taken in person or online and do not require pre-approval. Optional classes offered by the franchisor may count toward this requirement.
4. Supplemental and Specialized Training
   Additional training may be provided for specific services like siding, windows, doors, or decks, and is held monthly when weather permits. The franchisor may also require supplemental training up to twice a year at a cost of $500 per day, plus expenses. These programs are designed to maintain high standards and update franchisees on new techniques or requirements.

Territory Protection

Preserve Services franchise grants franchisees a designated territory based on specific household criteria, but it does not provide full exclusivity. While the franchisor agrees not to operate or license another Preserve Services business using the same brand and system within the assigned territory, the franchisee has no automatic rights to acquire adjacent territories.

Additionally, the franchisor retains the right to use other names or marks and to operate similar businesses even within a franchisee’s area.

Franchisees may not market or advertise outside their designated territory, though they can accept referrals for services outside their area if those customers are not located in another franchisee’s territory.

If the franchisor grants a new franchise for an area that includes those customers, the original franchisee may keep them but must stop all future marketing and solicitation within the new franchisee’s area.