Panda Express: Bringing American Chinese Cuisine to the World

Established in 1983 in Glendale, California, Panda Express has grown into a leading fast-casual restaurant chain specializing in American Chinese cuisine.

Headquartered in Rosemead, California, the brand is celebrated for its signature dishes like Orange Chicken and Beijing Beef, which blend traditional Chinese flavors with American culinary influences.

While primarily company-owned, Panda Express offers limited franchising opportunities in select venues such as airports, universities, and hospitals.

The menu at Panda Express features a wide array of entrees, sides, and appetizers, all prepared fresh and served quickly to cater to the fast-paced lifestyles of its customers.

The brand differentiates itself by combining traditional wok cooking techniques with modern flavors, ensuring a consistent and high-quality dining experience.

Training

Panda Express provides comprehensive training programs to ensure that franchisees and their staff are well-prepared to operate their restaurants effectively. The initial training program encompasses both classroom instruction and on-the-job training, covering essential aspects such as food preparation, customer service, and restaurant management.

This training is designed to equip franchisees with the necessary skills and knowledge to maintain the brand's standards and deliver a consistent dining experience to customers.

Additionally, Panda Express offers ongoing support and training opportunities to help franchisees stay updated with new procedures, menu items, and operational best practices. This continuous education ensures that franchisees can adapt to changes and uphold the quality and efficiency expected of the Panda Express brand.

Territory Protection

Panda Express does not offer exclusive territory protection to its franchisees. This means that the franchisor reserves the right to establish additional company-owned or franchised restaurants in proximity to existing franchise locations.

As a result, franchisees may face competition from other Panda Express outlets within their operating area.

The absence of territorial exclusivity requires franchisees to focus on delivering exceptional service and maintaining high operational standards to attract and retain customers.

By emphasizing quality and customer satisfaction, franchisees can differentiate their establishments, even in markets where multiple Panda Express restaurants are present.