Heart to Home Meals

Heart to Home Meals Franchise FDD, Costs & Fees (2025)

Heart to Home Meals offers home-delivered meals for seniors, providing nutritious and delicious options to support healthy living and independence.

Heart to Home Meals is a senior-focused meal delivery franchise founded in Canada in 2007. It is part of the apetito group, which has been delivering nutrition-focused meals since 1958. The brand began franchising in Canada around 2011 and expanded into the United States in 2019, opening its first U.S. location in Eastern Massachusetts.

Headquartered in Orleans, Ontario, Canada, with U.S. operations based in Marlborough, Massachusetts, Heart to Home Meals offers frozen meals, soups, and desserts designed for older adults. The menu features over 200 ready-made meals, including options for special diets, which are delivered directly to customers by local franchise partners.

Heart to Home Meals stands out with its commitment to personal service and community engagement. Franchisees build strong relationships with clients through direct delivery and support. The franchise model is also attractive—franchisees purchase meals at wholesale rates and do not pay royalty or marketing fees, allowing them to retain more control over their earnings.

Initial investment

Here's what you would need to invest if you were to start this franchise. These costs are provided by the franchisor in the Franchise Disclosure Document.

Type of Expenditure	Amount
Initial Franchise Fee	$40,000
Permits and Licenses	$500 - $1,000
Leasehold Improvements, Furniture, Fixtures, Equipment	$2,000 - $10,000
Freezer	$30,000 - $130,000
Freezer Equipped Delivery Vehicle with Vehicle Wrap Sign	$8,000 - $55,000
Supplies	$2,000
Computer Hardware for Proprietary Ordering and Inventory Software	$1,500 - $2,000
Miscellaneous Opening Costs and Rent	$2,000 - $5,000
Opening Inventory	$11,000
Initial Training Travel and Living Expenses	$2,000
Trainee Compensation Cost During Training	$1,200 - $3,000
Deposits	$1,000 - $1,500
Professional Fees for Creating and Organizing Franchisee Entity	$2,000 - $5,000
Insurance	$900 - $1,800
Additional Funds (3 months)	$25,000 - $50,000
Total	$129,100 - $319,300

Type of Expenditure	Amount
Initial Franchise Fee	$40,000
Permits and Licenses	$500 - $1,000
Leasehold Improvements, Furniture, Fixtures, Equipment	$2,000 - $10,000
Freezer	$30,000 - $130,000
Freezer Equipped Delivery Vehicle with Vehicle Wrap Sign	$8,000 - $55,000
Supplies	$2,000
Computer Hardware for Proprietary Ordering and Inventory Software	$1,500 - $2,000
Miscellaneous Opening Costs and Rent	$2,000 - $5,000
Opening Inventory	$11,000
Initial Training Travel and Living Expenses	$2,000
Trainee Compensation Cost During Training	$1,200 - $3,000
Deposits	$1,000 - $1,500
Professional Fees for Creating and Organizing Franchisee Entity	$2,000 - $5,000
Insurance	$900 - $1,800
Additional Funds (3 months)	$25,000 - $50,000
Total	$129,100 - $319,300

Franchise Disclosure Document

Number of units

Training

Heart to Home Meals provides a structured and multi-phase training system to ensure franchisees operate in accordance with its standards:

Initial Training and Opening Assistance: This program is mandatory for the Owner-Operator and one additional person designated by the franchisee. It covers the Heart to Home Meals System and business operations and must be completed before opening. The franchisor supplies uniforms, sets up the inventory software, and conducts initial marketing, all included in the initial franchise fee.
Post-Opening Training: If a certified manager departs, the franchisee must appoint and enroll a new manager in the next available training session within 30 days. This ensures continuous compliance without placing the franchise in default during the transition.
Additional and Remedial Training: Optional and required supplementary training, seminars, or conferences may be provided. Fees for these, including trainer travel and lodging, are paid by the franchisee, with current rates at $150/hour.
Ongoing Support and Advice: Continuous consultation and operational guidance are offered through various channels. These include phone, email, site visits, and materials to assist with staffing, marketing, and inventory control.

Territory Protection

Heart to Home Meals provides franchisees with a defined and exclusive Territory in which they are authorized to operate their delivery-based business. This Territory is generally specified by zip code and is based on demographic data such as the number of individuals aged 70 and above living independently.

The franchisee may only market and sell within their assigned Territory and is prohibited from accepting or soliciting customers in another franchisee’s area. However, the exclusivity is conditional and may be adjusted based on performance.

If a franchisee fails to meet required Sales Targets or does not adequately serve specific parts of the Territory, the franchisor reserves the right to reduce the Territory or allow others, including affiliates, to serve those underserved areas.

KEY FRANCHISE STATS

All you need to know about this franchise

Started franchising

2018

Franchisees

n.a.

Franchise fee

$40,000

Investment

$129,000 - $319,000

Revenue (AUV)

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n.a.

Operating Profit

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n.a.

Home based

Yes

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Yes

Passive investment

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Competitors

Below are some of

Heart to Home Meals

key competitors in the

In-home care

sector.

Franchise

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New

n.a.

$40,000

$129,000

$319,000

n.a.

Signal Health Group

$25K - $50K