Training

Fuji Grill offers a detailed training program to prepare franchisees and their managers for operating the franchised business efficiently.

1. Initial Training Program: Conducted over four weeks, the training includes two weeks at Fuji Grill’s headquarters and two weeks at the franchise location—split into one week before and one week after opening. It covers operations, financial controls, food preparation, customer service, and human resources management.
2. Training Requirement for Managers: Franchisees must ensure that all managers attend and complete this training. New managers introduced later must also complete the program at a cost of $500 per training day.
3. On-Site Opening Support: During the week before and the week after the restaurant opens, Fuji Grill provides a representative to assist with implementing standardized procedures and ensuring a successful launch.
4. Refresher and Continuing Education: Franchisees and their staff may be required to attend refresher training or continuing education annually. These sessions cover updates in the operations manual and best practices and are typically held at corporate headquarters.

Territory Protection

Fuji Grill provides franchisees with a protected territory, typically defined as a 1 to 3-mile radius around the authorized restaurant location. This territory is outlined in the franchise agreement and must be approved by Fuji Grill.

As long as the franchisee is not in default and meets their obligations, Fuji Grill will not open or license another FUJI GRILL restaurant within this designated area.

However, the protection is limited and does not prevent other franchisees from soliciting customers from within your territory, nor does it restrict your ability to accept customers from outside your area.