Window World Franchise: A Top Choice in Exterior Home Improvement

Looking to start your own business in the exterior home improvement sector? Window World offers a compelling franchise opportunity. Established in 1995 and based in North Wilkesboro, N.C., Window World has become a prominent name in replacement windows and exterior remodeling.

With a steadfast commitment to quality and customer satisfaction, Window World partners with ENERGY STAR® and has earned the Good Housekeeping Seal for nine consecutive years​​​.

Window World’s franchise process is meticulously crafted to support new franchisees at every stage. From the initial introductory call and background check to attending a Discovery Day and finalizing the franchise agreement, the company ensures a seamless onboarding experience.

Joining the Window World franchise family offers a proven business model in a high-demand market. With low ownership costs and a focus on simplicity and profitability, franchisees can deliver high-quality, affordable products and services while establishing a business they can take pride in​​​.

Training 

The franchisor offers an extensive range of training and support to its franchisees, including:

Initial Training Program: The franchisor provides an essential initial training program for the Operating Owner or Operations Manager and other designated individuals. This program covers the vital operations, systems, and standards needed to effectively run the franchised business. Franchisees are responsible for the wages of their attendees during this training.

Additional and Supplemental Training: The franchisor may offer additional or supplemental training at its discretion or upon the franchisee's request. This training can encompass new systems, updates, or other relevant areas to support the successful operation of the business. Franchisees are responsible for all expenses related to this additional training, including travel, lodging, meals, and wages.

Conventions and Training Opportunities: The franchisor may periodically offer conferences, instructional meetings, and other training courses. The content and frequency of these sessions are determined by the franchisor. While attendance at some programs may be optional, the franchisor reserves the right to mandate attendance at certain programs deemed essential.

Support and Advice: The franchisor is dedicated to providing ongoing advice and information to help franchisees implement the system at their franchised business. This support can be delivered through various means such as field support, phone, video conference, or electronically through manuals and training materials.

Design Consultant Requirements: The franchisor requires that design consultants employed by the franchisee meet specific training standards set by manufacturers and distributors of approved products. This ensures that consultants adhere to the franchisor's operating procedures and standards.

New Store Owner Training: This mandatory training is required for at least one Operating Owner or the Operations Manager. It ensures that attendees engage fully in the training program to maximize effectiveness. The franchisor provides food and lodging for attendees, but franchisees are responsible for their representatives' travel expenses.

WW360 Training: Between the New Store Owner Training and the opening of the franchised business, franchisees also receive training on the WW360 customer relationship management software.

Territory Protection

The franchisor provides territory protection to its franchisees, granting each franchisee an exclusive territory as outlined in the Franchise Agreement. Within this exclusive territory, the franchisor agrees not to establish or operate, nor to license any other party to establish or operate, a business that sells and installs exterior remodeling products using the franchisor's trademarks and franchise system.

This exclusivity is effective once the franchisee begins operating their Franchised Business. However, there are certain conditions under which the franchisor may modify the territory:

• Population Increase: If the population within the territory increases by more than 50% compared to the population at the time the Franchise Agreement was signed, the franchisor may require the franchisee to establish one or more satellite locations within the territory.
• Renewal Modifications: Upon renewal of the Franchise Agreement, the franchisor may modify the territory if it consists of at least two counties and the franchisee has not met the minimum "MSI" (as defined in the Manuals) for the market size during the two years immediately preceding the expiration of the initial term of the Franchise Agreement.