Rainbow Restoration is a trusted franchise brand offering expert residential and commercial restoration services. It was founded in 1981 in Waco, Texas, where it still maintains its headquarters.

The company began franchising the same year, rapidly expanding across the United States and internationally. With decades of experience, Rainbow Restoration has built a strong reputation in the restoration and cleaning industry.

The franchise specializes in a wide range of restoration and remediation services. These include water damage restoration, fire and smoke damage repair, mold removal, carpet and upholstery cleaning, odor removal, and reconstruction services.

Rainbow Restoration also provides emergency board-up services, air duct cleaning, and biohazard cleanup. Its comprehensive service offerings make it a one-stop solution for property recovery needs.

Training

Rainbow Restoration provides a structured and multifaceted training program to equip franchisees and their staff with the knowledge required to operate successfully. The training includes foundational, technical, and software-based modules. Below are the key components:

1. Initial Training Program (Phase I and II): This begins with a five-day Phase I training followed by an 11-day Phase II program. It covers business operations, customer service standards, and approved service delivery, conducted either at the franchisor’s headquarters in Waco, Texas or via remote sessions.
2. Field Training: Franchisees may be required to complete up to five days of hands-on training at an existing franchised location. This segment emphasizes real-world service execution, reinforcing system standards.
3. Ongoing and Refresher Training: Rainbow Restoration may mandate attendance at regional meetings, conventions, or further training sessions. These are meant to keep franchisees updated on system changes and service improvements.

Territory Protection

Rainbow Restoration provides limited territory protection to its franchisees under the terms of the franchise agreement. Each franchisee is granted a specific geographic area, typically with a population between 100,000 and 500,000, in which they are allowed to operate.

However, the franchisor explicitly states that the territory granted is not exclusive, and franchisees may face competition from other franchisees, company-owned outlets, or affiliates operating similar businesses.

Although Rainbow Restoration will not modify a franchisee’s designated territory without written permission, they reserve several rights that may impact territorial exclusivity. For instance, the franchisor may allow other franchisees or even third parties to provide services within a franchisee’s territory under certain conditions.