Order A Plumber is a comprehensive plumbing franchise that traces its origins back to 2007 in Islip Terrace, New York. It started as a local plumbing business serving Long Island, before evolving into a scalable franchise under its current parent company, OAP Franchises Inc.

Based in Islip Terrace, the brand officially launched its franchise program in 2021. It offers entrepreneurs access to a proven operational model in the essential home-services sector, backed by an established brand.

The franchise supports both residential and commercial segments, providing services such as fixture repair and replacement, leak detection, drain cleaning, line inspections, and installation or replacement of water heaters.

What differentiates Order A Plumber is its mobile-service model driven by technology rather than a traditional storefront. This approach enables franchise owners to maintain lower overhead costs while offering rapid, professional plumbing solutions.

Training

Order A Plumber® provides structured training programs to ensure franchisees are equipped to operate their business effectively. These programs include both initial and ongoing components, focusing on operational excellence, compliance, and brand consistency.

1. Initial Management Training Program
   This program is mandatory and must be completed by the franchisee and their General Manager before opening the business. It includes pre-course materials and in-person sessions held at the franchisor’s headquarters or another designated location. Up to two individuals may attend at no charge, though all travel and personal expenses are the franchisee's responsibility.
2. Post-Training On-Site Support
   Following the initial training, the franchisor provides 1 to 2 days of on-site support. This session evaluates readiness for launch, covering operational capacity, supply management, and marketing execution. Approval is required to commence business operations, and if standards aren't met, additional training may be mandated.
3. Ongoing and Additional Training
   Franchisees are required to attend up to 5 days of mandatory additional training or business meetings annually. These sessions can include national conventions or other development programs. While the training itself may be offered at a reasonable fee, the franchisee must cover all incidental costs like transportation, lodging, and meals.

Territory Protection

Order A Plumber® grants franchisees a protected territory, commonly referred to as the “Protected Area,” in which no other Order A Plumber franchises will be established as long as the franchisee is in good standing.

This territory is designated by mapped or described boundaries and is meant to give the franchisee operational exclusivity for offering Order A Plumber services from a single approved location.

However, the franchisor reserves broad rights to operate or license different business models, distribute products through other channels, or serve national accounts, even within this protected area.