Linc Service: Elevating Standards in HVAC Preventive Maintenance

Linc Service is a premier franchise network specializing in preventive maintenance and comprehensive solutions for heating, ventilation, and air conditioning (HVAC) systems. As part of the ABM Franchising Group, Linc Service is headquartered in the United States and operates globally.

Linc Service Contractors follow the disciplined Linc System®, a standardized operating platform that ensures high-quality service delivery across all locations. This system enables franchisees to provide consistent, top-tier preventive maintenance services that enhance the performance, efficiency, and lifespan of clients' HVAC systems.

It also supports contractors in improving productivity, reducing energy consumption, and lowering overall facility costs for their clients.

What sets Linc Service apart is the combination of national support with local ownership. Clients receive the benefit of working with locally owned businesses that understand the unique needs of their communities, while still enjoying the backing of a well-established national organization.

Training

The Linc Service franchise provides a structured set of training programs to ensure that franchisees operate efficiently and consistently. Here’s an overview of the types of training offered by the Franchisor:

1. Initial Training
   Linc Service provides initial training at no tuition cost, typically held at their training facilities in Pittsburgh, PA or another designated location. A minimum of ten (10) instructor days of classroom training is provided for the franchisee’s General Manager. Additional training may be given to other personnel based on their roles.
2. Linc University Training
   Franchisees and their staff gain access to Linc University, which offers blended learning solutions. This includes instructor-led training, eLearning, and self-directed learning paths. The courses are tailored for various job titles within the Linc network and are delivered by experienced professionals.
3. Refresher and Ongoing Training
   Linc Service may conduct refresher courses and other forms of training at its discretion without a tuition fee. Franchisees are responsible for the cost of instructor rates, travel, and accommodations if training occurs at their location.

Territory Protection

Linc Service grants franchisees a form of territory protection through designated areas called a "Primary Marketing Area" or a "Shared Marketing Area." Within these areas, the franchisor agrees not to perform or authorize others to perform Linc Services, unless specific exceptions apply, such as the franchisee’s written consent or limited allowances for other franchisees.

However, the franchisor reserves broad rights to operate or license others outside these protected areas, and even to compete with franchisees under certain conditions. This limits the exclusivity, making the protection conditional rather than absolute.