Lyons Restores: Innovators in Specialized Property Restoration

Lyons Restores is a franchise focused on restoring personal property items such as textiles, electronics, artwork, rugs, soft goods, and other contents affected by disasters like fire, water damage, and mold. Founded in 2013, the company is based at 1750 Transport Avenue in Memphis, Tennessee.

Franchising began in 2014, allowing entrepreneurs to enter the niche market of specialized restoration services under its established brand.

A key differentiator for Lyons Restores is its unique approach to restoration, highlighted by proprietary methods that include a patented garment restoration system—one of the few in the industry. The business follows its signature “5 R’s of Restoration” process: React, Respond, Resolve, Renew, and Review, delivering impressive results with a 96% success rate in restoring items.

Training

Lyons Restores offers a comprehensive training framework for its franchisees to ensure smooth and effective operations.

1. Initial Training Program: The franchisor requires the Principal Operator and Plant Manager to attend and successfully complete the initial training program, which is conducted at the franchisor’s headquarters or another designated location. This training is mandatory and must be completed at least 30 days before the franchise opens.
2. Training for Other Employees: Lyons Restores allows additional employees to be trained by the Principal Operator or Plant Manager using franchisor-provided materials. Alternatively, franchisees can request that these employees attend formal training at the franchisor’s site for an additional fee.
3. Additional and Ongoing Training: The franchisor may offer or require attendance at additional training sessions, remedial programs, or on-site assistance throughout the term of the franchise. These programs are aimed at reinforcing operational standards and ensuring continuous improvement in franchise performance.

Territory Protection

Lyons Restores does not provide exclusive territory protection to its franchisees. While the franchisor assists with site selection and approves locations based on demographics and accessibility, there is no specific mention of a guaranteed exclusive territory where no other franchise units can operate.

Franchisees are expected to focus on their designated premises, but the document does not commit to limiting competition from other Lyons Restores outlets in the broader area.

Furthermore, the franchisor reserves the right to approve multiple sites, especially in areas with high market potential, and retains flexibility regarding market development. This approach allows Lyons Restores to expand its brand presence while ensuring each franchisee has a viable site.