Training

Contender Esports provides a structured training system to prepare franchisees and their teams for successful operations. Here’s a numbered summary of the training programs:

1. Initial Training Program
   Before opening, the Managing Owner and a designated manager must attend and complete the franchisor’s initial training program, which can include classroom, on-the-job, or online instruction.
2. Supplemental Training
   Franchisees may be required to participate in additional on-site or online training if a new Operating Manager is hired or if operational standards are not being met, with costs paid by the franchisee.
3. System-Wide Training Program
   The franchisor can require attendance at system-wide training events, including webinars and printed materials with testing, to ensure consistency across all locations.

Territory Protection

Contender Esports grants franchisees a designated territory, typically around two miles from the gaming center, though this may vary depending on population density, demographics, or location type.

While franchisees operate within this defined territory, they do not receive exclusive territory rights, meaning they may face competition from other franchisees or outlets owned by the franchisor.

Additionally, the franchisor retains the right to use other distribution channels, like online sales or catalog marketing, within the franchisee’s area. The franchisor can also license others to operate gaming centers in captive markets such as airports or colleges, even within a franchisee’s designated territory.