Training

Signal Security provides comprehensive training to franchisees and their managers to ensure the effective operation of their franchise. The initial training program is mandatory and typically includes the following:

1. Initial Training Course:
   • A one-week course included in the franchise fee, conducted at designated locations such as Omaha, Nebraska.
   • Covers all aspects of running the business, including marketing, sales, operations, customer service, employee relations, and quality standards.
   • Tailored to the trainee's experience and aptitude.
2. Classroom and Field Training:
   • A blend of classroom sessions and on-the-job field training.
   • Includes specific training for business operations, technology, compliance, marketing, sales, and patrol services.
3. Online Modules and Webinars:
   • E-learning modules through the Signal Performance Institute.
   • One-on-one topic-specific training with subject-matter experts via webinars.

Territory Protection

Signal Security does not guarantee exclusive territory protection for its franchisees. The franchisor retains the right to alter or eliminate a franchisee's designated territory based on performance metrics or other considerations outlined in the franchise agreement.

Franchisees may face competition from other Signal franchises, company-owned outlets, or alternative distribution channels operated under different trademarks.

While franchisees are afforded the first opportunity to service customers within their assigned territory, the franchisor has the discretion to permit others to operate in or solicit business from the same region.