Regal Maid Service: Elevating Residential Cleaning with a British Touch

Regal Maid Service is a premier residential cleaning franchise offering upscale services across the United States. Founded in 1995 by British entrepreneurs Tim and Joanne Hollindrake, the company is headquartered in Sterling, Virginia.

Since beginning its franchising journey in 2006, Regal Maid Service has grown to over 30 locations, delivering meticulous cleaning solutions to discerning homeowners.

Specializing in high-end residential cleaning, Regal Maid Service provides a wide range of services, including routine housekeeping, move-in/move-out cleans, seasonal deep cleaning, and window washing.

What sets the brand apart is its commitment to a “British approach to cleaning,” which emphasizes attention to detail and exceptional customer care. This unique positioning fosters long-term client relationships and consistently high satisfaction.

Training

Regal Maid Service provides a comprehensive training program to ensure franchisees are equipped to manage and operate their cleaning service offices effectively. Below are the structured components of their training:

1. Training for Managing Owner: Regal Maid Service offers a training program for the Managing Owner before the franchise office opens. This training is designed to cover operational procedures, staff management, customer service, and use of the RMS system.
2. Manual Access: Franchisees receive the RMS System Manual on loan, which includes standardized procedures and requirements. This manual supports the training content and provides ongoing operational guidance.
3. Pre-Opening and Opening Support: The franchisor offers supervision and assistance during the pre-opening phase and at the launch of the business. This support helps ensure compliance with brand standards and a smooth business start-up.

Territory Protection

Regal Maid Service provides each franchisee with a defined territory, within which they are authorized to operate their business. This territory is established before the franchise begins operations and is based on demographic and geographic factors reviewed by the franchisor.

The franchisee must operate solely within this approved area unless otherwise authorized in writing. Although Regal Maid Service assigns a specific territory, the agreement does not guarantee absolute exclusivity.

The franchisor reserves certain rights, including the possibility of operating in nearby areas under specific circumstances or modifying territories based on strategic needs. However, the defined territory system helps minimize overlap and supports market clarity for franchisees.