Watermill Express, established in 1984 and headquartered in Brighton, Colorado, has positioned itself as a trailblazer in the water vending industry. Since launching its franchise model in 1989, the company has expanded to over 1,300 locations nationwide, making it the largest drive-up provider of pure drinking water in the United States.

Operating 24/7, its vending stations dispense water and ice purified through a meticulous 12-step process, including advanced reverse osmosis, to guarantee exceptional safety and quality.

Setting itself apart, Watermill Express offers an eco-conscious alternative to bottled water, aiming to minimize plastic waste while providing cost-effective hydration.

Its proprietary technology features self-cleaning water dispensers with ultraviolet disinfection, ensuring top-tier quality control with continuous monitoring. While focused on U.S. expansion, the company currently has no plans for international franchising.

Training

Watermill Express provides a comprehensive training program to its franchisees.

1. Initial Training Program
   • Provided for the opening of the first Watermill Express Station.
   • Includes webinars, on-site training, and practical sessions.
   • Attendance by the franchisee, General Manager, or Operations Manager is required.
   • Completion of the program is mandatory before opening the station.
   • Not available for subsequent stations.
2. Ongoing Training
   • May include seminars, refresher courses, and training for newly hired personnel.
   • Attendance is typically voluntary but can be made mandatory by the franchisor once per year.
3. Costs and Responsibilities
   • Franchisees are responsible for all costs, including transportation, wages, and accommodation for attendees.
   • The franchisor may charge fees for non-mandatory training programs.
4. Additional Provisions
   • The franchisor reserves the right to require replacements or additional personnel to complete the training at their published rates.

Territory Protection

Watermill Express provides limited territorial protections to its franchisees. Under the Franchise Agreement, franchisees are granted an exclusive territory, typically a half-mile radius around their station, within which the franchisor will not establish or allow another franchisee to operate a Watermill Express station.

However, this exclusivity is strictly limited to the designated territory and does not extend to specific customer bases or broader market areas.

In the case of an Area Development Agreement, a franchisee may be assigned a larger development territory for opening multiple locations. This exclusivity lasts for the term of the agreement and depends on the franchisee meeting specific development milestones