UNITS®: Revolutionizing Moving and Portable Storage Services

Founded in 2004, UNITS® Moving and Portable Storage is a proudly American-owned company that focuses on delivering flexible moving and storage solutions. With its headquarters in Charleston, South Carolina, UNITS® expanded into franchising by 2007 and now serves customers in more than 500 cities across North America.

The brand is known for offering clean, secure, and climate-controlled storage facilities that are both accessible and reliable. UNITS® specializes in providing durable, weather-resistant storage containers that are delivered straight to the customer’s doorstep, ready to be packed at their convenience.

These versatile containers are ideal for holding a wide range of belongings, from household items and appliances to furniture, lawn tools, and surplus inventory.

What sets UNITS® apart in the industry is its cutting-edge ROBO-UNIT delivery system. This advanced technology enables the precise placement of containers in tight or challenging spaces while maintaining a level position during loading and unloading. As a result, customers benefit from minimal item shifting and maximum flexibility when it comes to where their container can be positioned.

Training

UNITS Moving and Portable Storage provides a structured and multi-level training program to prepare franchisees for running their business successfully. Here’s a summary of the training programs:

1. Initial Training Program
   Franchisees must complete a four-day program covering sales, marketing, financial controls, customer service, record keeping, and operational procedures, held at the company’s headquarters or another designated location.
2. Opening Assistance
   Franchisees receive approximately three days of on-site assistance from UNITS representatives before or during the opening, providing hands-on guidance in setting up and running the business.
3. Ongoing Training
   The franchisor may require the Designated Manager and key personnel to attend additional training programs or seminars during the term of the agreement, with no fee except for national convention registrations.
4. New Manager Training
   If a new Designated Manager is appointed after opening, they must complete the initial training program within 60 days, with the franchisee covering all related expenses.
5. Refresher Training
   Franchisees or their team may be required to attend refresher training programs, typically limited to one session per year and not exceeding three days annually.

Territory Protection

UNITS Moving and Portable Storage grants franchisees a Protected Territory, typically made up of contiguous ZIP codes with a minimum population of 300,000, and larger tiers going up to 1.2 million people. Within this territory, no other UNITS businesses will be established, and franchisees retain their rights even if the population grows.

Franchisees may serve customers outside their territory only with prior written consent, and they must stop advertising in areas sold to another franchisee if notified. While franchisees enjoy protection within their territory, UNITS retains broad rights to sell products and services through other channels, including national and regional accounts, online sales, and affiliate operations.

The franchisor can also allow other businesses under different brand names to operate inside and outside of the franchisee’s territory. Importantly, franchisees have no right of first refusal for new territories, and their Protected Territory status does not guarantee exclusivity against all forms of competition.

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