Multivista is a leading visual documentation franchise serving the construction industry. It was founded in 2003 in Vancouver, British Columbia, by Luis Pascual and Graham Twigg. The company is headquartered in North Vancouver and also maintains key offices globally, including in Zurich and Phoenix.

Multivista began U.S. operations in 2006 and launched its franchise model in 2007.  Its global service footprint covers major construction hubs worldwide.

The franchise delivers a range of visual construction documentation services.

These include professional photo, video, webcam timelapse, drone/UAV flights, 360-photo, measurable 3D imaging, and 3D laser scanning. Its proprietary platform links inspection-grade imagery to architectural plans for risk mitigation, quality control, and progress tracking.

Training

The training provided by the Franchisor, Multivista, is multi-tiered and detailed, ensuring that both franchise owners and their personnel are thoroughly prepared to operate the business. Below are the primary components of the training programs:

1. Initial Training Program
   The Principal Operator or franchisee is required to complete an initial training program offered online and at other designated locations. This program must be completed before the business begins operations. It covers essential business management, sales, operations, and documentation services.
2. Employee Training Requirements
   All key personnel, including salespeople, documentation specialists, and client trainers, must complete mandatory training. Multivista may permit the franchisee to conduct internal training for staff if approved in writing, provided it adheres to Franchisor-prescribed standards.
3. Follow-Up and On-Site Training
   Franchisees opening their first business are eligible for up to two days of in-Territory follow-up training, with the Franchisor covering its travel expenses. This follow-up focuses on operational guidance and is scheduled based on mutual availability.

Territory Protection

Multivista provides territory protection to its franchisees with defined and exclusive areas of operation, usually determined by geographic boundaries such as city limits, ZIP Codes, or other reasonable markers.

Franchisees are required to market and deliver services only within their designated Territory, and in return, Multivista agrees not to establish or authorize another franchise or company-owned business within that area, provided the franchisee is in compliance with all franchise terms and meets minimum performance standards. These standards include maintaining specified levels of staffing and sales activity.

However, this territorial protection is conditional. The continuation of rights within the Territory is dependent on the franchisee upholding specific operational metrics, including Minimum Sales Requirements and Minimum Staffing Requirements.