Training

Prose Salons offers a structured and mandatory Initial Training Program for its franchisees and their designated General Managers. This program is designed to be completed at least three weeks and no more than six weeks before the salon opens for business. Below are the numbered components of the training:

1. Initial Training Program – This 10-day program includes both classroom and on-the-job training and is conducted at a location designated by the franchisor, potentially at an existing PROSE® Salon.
2. Training for Successors – In the event of the General Manager’s death, disability, or termination, the franchisee must appoint a successor who is required to attend and successfully complete the next available Initial Training Program.
3. Annual Conference – Franchisees and their General Managers are required to attend an annual conference organized by the franchisor. Attendance is mandatory, and registration fees along with travel-related expenses are the responsibility of the franchisee.
4. Additional Training – The franchisor may require or the franchisee may request additional training. All related costs including salaries, travel, meals, and lodging must be covered by the franchisee.
5. Continuing Training and Webinars – Franchisees must conduct ongoing internal training for their staff and are also required to attend mandatory webinars as scheduled by the franchisor.

Territory Protection

Prose Salons grants each franchisee a Protected Territory once a salon location is selected and approved. Within this Protected Territory, Prose Salons agrees not to establish or license another PROSE® Salon for the duration of the franchise agreement, provided the franchisee is not in default.

The size and parameters of the Protected Territory are determined case-by-case, considering demographic and geographic factors such as population density and market characteristics.

However, this Protected Territory does not equate to full exclusivity. Prose Salons explicitly reserves the right to sell products and services through various channels—even within a franchisee’s Protected Territory—including online, retail stores, or via national accounts.