Pet Depot is a pet retail franchise offering pet supplies, food, and grooming services, catering to the needs of pets and their owners.
KEY FRANCHISE STATS
Franchisees
?
27
+
-7%
-7%
Franchise fee
?
$45,000
Investment
?
$178,000 - $913,000
Revenue (AUV)
?
Undisclosed
$0
+
n.a.
n.a.
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Established in 1991, Pet Depot began as a single pet supply store in California and has since grown into a respected franchise brand offering a unique combination of retail and veterinary services.
Headquartered in La Verne, California, Pet Depot started franchising in 2003 and now operates over 30 locations across the United States, Canada, and Mexico. Each store is locally owned and operated, fostering strong community relationships and a personalized approach to customer service.
Pet Depot franchises provide a wide array of products and services, including natural and premium pet foods, pet supplies, grooming, boarding, daycare, and veterinary care.
The franchise offers flexible business models such as full-size retail stores, boutique-style "Barkery" shops, veterinary hospitals, and combined retail-veterinary locations. This range of formats allows franchisees to tailor their offerings to the specific needs of their markets while maintaining the brand’s emphasis on quality and customer care.
What sets Pet Depot apart from other pet industry franchises is its integrated model that merges retail and veterinary services under one roof. This approach not only enhances convenience for pet owners but also creates multiple revenue streams for franchisees.
Initial investment
The initial investment required for a Pet Depot franchise is
$178,000 - $913,000.
That is the total cost you would need to finance if you were to start this franchise.
These costs are provided by the franchisor in the Franchise Disclosure Document.
Pet Depot offers 3 types of franchises:
Franchise Program
Initial Investment Range
Retail Pet Store / Pet Grooming Salon Program
$293,000 to $821,500
Animal Hospital Program
$241,500 to $913,500
Boutique Retail Pet Store Program (Barkery Store)
$177,500 to $441,500
We are summarizing below the main costs associated with opening a Animal Hospital Program Franchise.
For more information on the various types of franchises and its costs, refer to the Franchise Disclosure Document (Item 7).
Type of Expenditure
Amount
Initial Franchise Fee
$45,000
Training
$0 - $1,000
Day Smart Management System Software Training
$1,000 - $7,500
Real Estate costs and Leasehold Improvements
$25,000 - $200,000
Engineering Fees
$5,000 - $25,000
Lease Review Fee
$0 - $2,500
Furniture & Fixtures
$30,000 - $100,000
Equipment
$40,000 - $200,000
Installation Services
$0 - $75,000
Signage
$8,000 – $25,000
Computer System (includes POS system and software)
$15,000 – $30,000
Technology Training and Setup
$0 - $12,000
Professional Fees
$4,000 – $8,000
Security Deposits and Permits
$2,000 – $24,000
Opening Inventory
$5,000 – $75,000
Insurance
$3,000 - $6,000
Uniforms
$500 - $2,000
Travel, lodging and other expenses connected with attending initial training program
$3,000 - $10,000
Grand Opening Advertising
$15,000
Additional Funds - for 3 months
$40,000 – $50,000
Total
$241,500 – $913,000
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Pet Depot offers 3 types of franchises:
Franchise Program
Initial Investment Range
Retail Pet Store / Pet Grooming Salon Program
$293,000 to $821,500
Animal Hospital Program
$241,500 to $913,500
Boutique Retail Pet Store Program (Barkery Store)
$177,500 to $441,500
We are summarizing below the main costs associated with opening a Animal Hospital Program Franchise.
For more information on the various types of franchises and its costs, refer to the Franchise Disclosure Document (Item 7).
Type of Expenditure
Amount
Initial Franchise Fee
$45,000
Training
$0 - $1,000
Day Smart Management System Software Training
$1,000 - $7,500
Real Estate costs and Leasehold Improvements
$25,000 - $200,000
Engineering Fees
$5,000 - $25,000
Lease Review Fee
$0 - $2,500
Furniture & Fixtures
$30,000 - $100,000
Equipment
$40,000 - $200,000
Installation Services
$0 - $75,000
Signage
$8,000 – $25,000
Computer System (includes POS system and software)
$15,000 – $30,000
Technology Training and Setup
$0 - $12,000
Professional Fees
$4,000 – $8,000
Security Deposits and Permits
$2,000 – $24,000
Opening Inventory
$5,000 – $75,000
Insurance
$3,000 - $6,000
Uniforms
$500 - $2,000
Travel, lodging and other expenses connected with attending initial training program
$3,000 - $10,000
Grand Opening Advertising
$15,000
Additional Funds - for 3 months
$40,000 – $50,000
Total
$241,500 – $913,000
Franchise Disclosure Document
Below is Pet Depot's 2023 Franchise Disclosure Document. Upgrade to Pro or purchase the FDD to view and download the document.
Number of units
Pet Depot had 29 total units in 2023, of which 27 were franchised-owned and 2 company-owned.
Pet Depot delivers a comprehensive training program that spans multiple phases to ensure franchisees and their managerial staff are fully prepared to operate the business. The training includes in-person, on-site, and virtual components tailored to different stages of the franchise development.
Initial Training Program (Phase I–IV) This program includes approximately 40 hours of classroom training (Phase I) and 45 to 91 hours of on-site instruction (Phases II–IV) at a designated operating PET DEPOT® store. It covers operations, administration, merchandise display, and pre-opening preparation. On-site training may also occur at the franchisee’s location.
Certified Manager Requirement At least one Certified Manager must complete Phase I through III training prior to opening. This individual is responsible for supervising store operations and training other employees who didn't attend the initial sessions.
Additional and Refresher Training Franchisees may request extra training for new or additional staff, or to prepare for opening subsequent stores. PET DEPOT® may also require certified personnel to attend refresher courses, limited to two individuals annually.
Remedial Training If needed, the franchisor can require remedial training, which is conducted on-site or virtually, depending on the situation. Franchisees bear the associated costs, including training fees and travel expenses.
Territory Protection
Pet Depot does not offer exclusive territory protection to its franchisees. Franchisees are granted a Franchised Location, but the rights do not extend to any exclusive geographical area. The franchisor may open other PET DEPOT® businesses, either franchised or company-owned, in any location regardless of its proximity to an existing franchise.
Additionally, Pet Depot retains the right to distribute products and services through a wide range of channels. This includes the Internet, catalog sales, and other retail platforms, which are exclusively reserved for the franchisor. As such, franchisees may face competition from these alternative sales channels, even within their own operating area.
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