Pest Authority: Setting New Standards in Pest Control

Founded in 2018, Pest Authority has quickly become a prominent name in the pest control industry, delivering top-tier services to homes and businesses alike. With its headquarters located in Hickory, North Carolina, the company moved into franchising soon after it was founded, steadily growing its presence across multiple regions.

Pest Authority provides a wide range of pest management solutions, highlighted by its well-known Barrier 360 treatment. This innovative service forms a protective shield around properties, helping to keep pests at bay and prevent future invasions.

A key factor that differentiates Pest Authority from others in the market is its focus on customer convenience and satisfaction. The franchise offers its services without requiring long-term contracts, giving clients greater flexibility and assurance.

Training

Pest Authority provides franchisees with several structured training programs to ensure proper business operation and compliance. Here’s a numbered summary of the training provided by the franchisor:

1. Initial Training Program
   Before starting operations, the franchisee or Designated Business Manager must attend and successfully complete an initial training program. This can be done online or in person at the corporate headquarters, covering essential aspects of running the business.
2. On-Site Experience
   Franchisees may be required to spend up to five days in the territory of an established franchise to gain hands-on experience, at their own expense.
3. Annual Conferences, Seminars, and Workshops
   The franchisor mandates attendance at annual events to cover sales techniques, product updates, accounting, advertising, and other operational topics. Franchisees cover their own travel and associated costs.
4. Mandatory Additional Training
   If the franchisor determines a need for further development (such as computer skills), it will notify the franchisee, who then has 120 days to complete the specified training.

Territory Protection

Pest Authority grants its franchisees a defined geographic territory to operate their businesses, and as long as the franchisee complies fully with the franchise agreement, no other full-service Pest Authority business will be authorized to operate within that territory.

However, the franchisor reserves broad rights, such as advertising in the territory through the internet or other channels, and selling products or services directly to customers, which can affect the exclusivity.

Franchisees are not allowed to operate outside their assigned territories without express written permission, and if granted temporary access to an adjacent area, they must withdraw if the franchisor awards that area to another franchisee.

While Pest Authority provides some level of territory protection, it does not guarantee absolute exclusivity because the franchisor retains the right to use alternate distribution channels and to run multi-area marketing campaigns.