Training

Mole Management provides a structured training program to prepare franchisees and their managers for effective business operations. Below are the key training programs outlined by the franchisor:

1. Initial Training Program: Franchisees and all managers must complete the initial training program offered by Mole Management. This program includes instruction on how to use operational equipment, compute estimates, and deliver the core mole removal services.
2. Operational and Business Skills Training: Training also covers how to solicit and maintain customer relationships and how to effectively run the business. These sessions ensure that franchisees can conduct services professionally and manage day-to-day operations efficiently.
3. On-Site Training Requirement: The training is conducted at Mole Management’s corporate headquarters in Chippewa Falls, Wisconsin, or another location designated by the franchisor. Transferees must also complete this training within 90 days of executing the franchise agreement.

Territory Protection

Mole Management provides territory protection to its franchisees by assigning them a defined geographic area known as the “Territory.” This Territory is outlined in Exhibit A of the Franchise Agreement and is determined at the franchisor’s sole discretion, taking into account factors like population density, terrain, and market potential.

Only one Mole Management franchise may operate within a given Franchised Area at any time. Franchisees are not allowed to solicit or provide services outside of their designated Territory unless explicitly permitted in writing by the franchisor.

Additionally, franchisees cannot use alternative distribution methods like telemarketing, the internet, or direct marketing to reach customers beyond their Territory. This structure ensures franchisees operate without direct internal competition within their assigned zones, helping to preserve market integrity and growth potential.