Miracle Method: Redefining Surface Refinishing Excellence

Founded in 1979, Miracle Method has become a top name in the surface refinishing industry, focusing on the repair and restoration of bathtubs, tile showers, vanities, sinks, tile floors, and kitchen countertops.

Instead of going through costly and time-consuming replacements, customers — both residential and commercial — can enjoy stunning kitchen and bathroom transformations in just two to three days thanks to Miracle Method’s refinishing solutions.

The company started franchising in 1980 and has grown to a network of over 135 independently owned and operated franchise locations across the U.S., blending national scale with local expertise.

What sets Miracle Method apart is its exclusive refinishing process, known for delivering exceptional quality and long-lasting results. This innovation has helped the brand secure its place as the largest surface refinishing provider in the country.

Training

Miracle Method Surface Refinishing offers a comprehensive and layered training program to prepare franchisees and their teams for success. Here’s a summary of the training programs:

1. On-the-Job Training
   Franchisees or their Managing Owner must complete five days of on-the-job training at a Miracle Method location, typically in Colorado Springs, to gain practical experience before attending the formal initial program.
2. Initial Training Program
   Franchisees, the Managing Owner, and at least three staff members (including the Designated Manager) must attend a 15-day program covering administrative, marketing, business management, and 80 hours of technical procedures.
3. Supplemental Training
   Franchisees must pay a supplemental training fee to cover future training needs, and credits are given when staff successfully complete this training within the first two years of operations.
4. Additional and Continuing Education
   Ongoing training, workshops, certification courses, and conventions are required throughout the franchise term, focusing on new products, services, operational updates, and continuing education.
5. Replacement Manager Training
   If a Designated Manager leaves, a qualified replacement must complete the initial training program within 60 days, or the Managing Owner must take over management duties until training is complete.

Territory Protection

Miracle Method Surface Refinishing grants franchisees a defined territory based on geographic and population criteria, typically around 300,000 people, though this may vary in rural or metropolitan areas.

Franchisees can reserve up to two additional territories for up to 24 months under a Territory Option Agreement, provided they meet revenue and approval conditions. However, the franchisor retains broad rights, including the ability to serve national customers and operate through affiliates or other franchisees within the territory.

Franchisees are restricted from advertising or soliciting outside their assigned territory without the franchisor’s written consent. They may not provide services or sell products outside their territory unless authorized, and the franchisor has the right to revoke these permissions at any time. Overall, while Miracle Method grants territorial rights, the arrangement is non-exclusive and subject to several important exceptions.