Training

Cyberbacker provides a structured, mandatory training program for franchisees and their support teams to ensure effective business setup and compliance. Here are the key training components:

1. Initial Training Program
   Cyberbacker requires the Operating Principal and Support Team to complete a comprehensive online training program prior to beginning operations. The training includes classroom-style video conferencing on key topics such as Cyberbacker obligations, Growthbacker and Careerbacker roles, customer relations, tracking systems, and commissions. This training must be completed to the franchisor’s satisfaction, including passing assessments.
2. Training Costs and Requirements
   The first attendee’s cost is included in the franchise fee; an additional participant costs $500. Attendees must sign a non-disclosure agreement before joining training. Successful completion is mandatory for eligibility to receive commissions and avoid default of the franchise agreement.
3. Supplemental and Successor Training
   Cyberbacker may require new or successor franchisees to complete additional training and certifications. Any new Operating Principal or team members must also undergo training before assuming their roles. Optional additional training is available via video conferencing for a fee.

Territory Protection

Cyberbacker offers franchisees a form of territory protection specific to an “industry-specific market” within a geographic area. This means a franchisee has exclusive rights to serve clients in a designated industry—like accountants or realtors—within their assigned region.

Other franchisees or the franchisor cannot sell Cyberbacker services to clients in that industry within the same area without awarding those contracts to the local franchisee.

However, Cyberbacker does not grant a fully exclusive geographic territory. The franchisor and other franchisees can still compete for clients outside of the designated industry, even if they’re located in the same geographic area.