Cyberbacker is a global virtual assistant franchise launched by The Good Life Group under CEO Craig Goodliffe. The brand was founded in January 2018 and is headquartered in Ogden, Utah, USA. From inception, Cyberbacker has focused on pairing motivated clients with highly trained remote assistants across multiple time zones.
The company began franchising in 2021, offering one of the most accessible franchise models in its category.
Cyberbacker sells world-class administrative, social media, marketing, real estate, and loan-processing support delivered by remote teams. The service model spans over 49 industries and offers clients a flexible, cost-effective alternative to traditional in-house hiring.
Cyberbacker differentiates itself through a sharp focus on relationships, growth, and technology, positioning itself as more than a VA provider—it’s a strategic partner. They continuously invest in proprietary systems and processes to streamline remote work, while maintaining a community-centric franchise culture.
Here's what you would need to invest if you were to start this franchise. These costs are provided by the franchisor in the Franchise Disclosure Document.
Cyberbacker provides a structured, mandatory training program for franchisees and their support teams to ensure effective business setup and compliance. Here are the key training components:
Cyberbacker offers franchisees a form of territory protection specific to an “industry-specific market” within a geographic area. This means a franchisee has exclusive rights to serve clients in a designated industry—like accountants or realtors—within their assigned region.
Other franchisees or the franchisor cannot sell Cyberbacker services to clients in that industry within the same area without awarding those contracts to the local franchisee.
However, Cyberbacker does not grant a fully exclusive geographic territory. The franchisor and other franchisees can still compete for clients outside of the designated industry, even if they’re located in the same geographic area.
KEY FRANCHISE STATS
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