Capriotti's Sandwich Shop, established in 1976 in Wilmington, Delaware's Little Italy neighborhood, has evolved from a family-owned business into a cherished national franchise celebrated for its incredibly tasty sandwiches.

The company started franchising in 1987 and is now based in Las Vegas, Nevada. Capriotti's is distinguished for its premium ingredients and has earned a reputation for its diverse sandwich offerings, including their renowned slow-roasted turkey subs.

Capriotti's stands out in the crowded sandwich market due to its unwavering commitment to quality and craftsmanship. They use only the freshest ingredients, such as Butterball turkeys that are slow-roasted daily, and feature American Wagyu beef in many of their sandwiches. This dedication to providing "the real deal" has fostered a loyal customer following and has earned the franchise numerous awards and recognition as a leading franchise opportunity.

Training 

Capriotti’s provides a multifaceted training program, incorporating online modules, classroom instruction, and hands-on training at an approved training restaurant. This thorough program addresses a broad spectrum of subjects, including sales strategies, product knowledge, accounting practices, food preparation, and operational management.

Required Attendees

A minimum of two individuals, including the Franchisee’s Managing Owner, must complete the entire Capriotti’s training program. Additionally, two other staff members are required to participate in a training program designed for hourly team members.

Training Location and Duration

Training is conducted at Capriotti’s headquarters or other specified locations and includes unpaid practical training at an approved training restaurant. The training sessions may be segmented, and all designated attendees must complete each part of the program.

Continuous Training

Capriotti’s might mandate that the franchisee's Managing Owner and other key managerial staff engage in an intensive on-site training program at the restaurant for up to six weeks post-opening.

Territory Protection

Single-unit franchisees are not granted exclusive territories. They may encounter competition from other franchisees, franchisor-owned outlets, or other distribution channels and competitive brands controlled by the franchisor.

No territorial protection is provided, and the franchisor, along with its affiliates, reserves all rights regarding CAPRIOTTI’S Restaurants and any other activities they consider appropriate, irrespective of the competitive impact on the franchisee's restaurant.

For franchisees entering into a Development Rights Agreement (DRA) with a commitment to establish three or more CAPRIOTTI’S Restaurants, the designated Territory will be determined based on various factors such as radius, zip code boundaries, county boundaries, and other criteria deemed appropriate by the franchisor.