AeroWest is a woman-owned, family-run odor-control and air-care franchise founded in 1943. Headquartered in Baton Rouge, Louisiana, AeroWest manufactures and services its proprietary line of odor-control, hygiene, and scent-marketing products.

The company began franchising in 1978 under the parent West Chemical Products and now operates more than two dozen U.S. locations.

AeroWest serves a wide range of clients—from NFL stadiums and hospitals to commercial buildings—offering odor removal, restroom hygiene, scent marketing, hand soap and sanitizer upkeep, and floor-mat services.

AeroWest differentiates itself through its family-business culture, home-based model (no storefront needed), transparent support, and patented odor-control systems dating back to its first patent in 1905.

Training

AeroWest provides comprehensive training to ensure franchisees are equipped to successfully operate their business. Here are the training programs offered:

1. Initial Training Program
   AeroWest offers a startup training program that franchisees must complete before launching operations. This includes education on services, sales techniques, and operational procedures. Training also involves a review of the confidential operations manual, which franchisees receive before the training begins.
2. Sales Support Assistance
   The franchisor offers continued assistance to improve sales, service delivery, telephone marketing, and operational practices. This support is delivered through on-site visits, remote communication, or other methods. The goal is to ensure consistent service standards across all locations.
3. Ongoing Product and Service Training
   Franchisees receive periodic updates and training on new products, service enhancements, and sales strategies. AeroWest provides these updates electronically and integrates them into the existing operating system. This ensures franchisees stay current with advancements in the franchise system.

Territory Protection

AeroWest grants its franchisees a designated, non-exclusive Route, which defines the area in which they may operate their business. However, this Route does not confer any form of territorial exclusivity.

Franchisees do not have the right to solicit business from active Accounts of other AeroWest franchises or from clients serviced through AeroWest’s alternative channels, such as janitorial companies using their products. The franchisor explicitly retains the right to establish company-owned or franchised locations anywhere, including near an existing franchisee’s Route.

Additionally, AeroWest may grant franchises, sell products, and offer services—even identical ones—close to a franchisee's designated Route. This model means franchisees could face competition from other franchisees, company operations, or national account arrangements within their own territory.