Training

Ziebart provides a comprehensive training framework to prepare franchisees and their teams for successful operations. The training is mandatory before the opening of the franchised business and includes multiple key components:

1. Initial Training Program
   Ziebart conducts a primary training course in Michigan or other designated locations. This program covers product characteristics, application methods, customer service techniques, and business operations. While the training itself is free, franchisees are responsible for all travel, lodging, and personal expenses.
2. Sales, Management, and Technical Training
   New franchisees must complete training in sales, management, and technical aspects before commencing operations. This includes certification in specific service areas like Rust Protection, Sound Deadener, Detailing/Appearance Protection, Films, Accessories, Wraps & Graphics, Electronics, and spray-on liner application.
3. Technician Certification
   Each Ziebart franchise must employ at least two certified individuals qualified to perform every service the location offers. Only certified personnel may sell or apply Ziebart services and products, ensuring consistency and quality.

Territory Protection

Ziebart grants new franchisees a three-mile protected territory for three years from the signing of the Franchise Agreement. During this period, no other Ziebart store can open within that radius.

However, the franchisor may still sell within this area through online, catalog, or telemarketing channels. Franchisees do not have exclusive rights to specific customers or marketing activities within their territory.