Training

Travel Leaders requires franchisees to participate in a variety of training programs designed to ensure they are equipped for success in the travel services industry. Here is a breakdown of the training offerings provided by the franchisor:

1. Initial Training and On-Site Orientation: New licensees must complete this within 90 days of signing the License Agreement. It includes an introductory session and an on-site orientation to familiarize licensees with operational expectations and service standards.
2. Training Seminars: Travel Leaders offers ongoing seminars on various essential topics including selling techniques, product knowledge, preferred supplier programs, management skills, yield management, and customer service.
3. Annual Franchise Convention: Although attendance is not mandatory, licensees are encouraged to attend the annual convention which rotates locations each year. Attendance may qualify participants for a rebate as outlined in the Operations Manual.
4. Mandatory Additional Training: The franchisor reserves the right to establish further compulsory training programs or meetings as needed.

Territory Protection

Travel Leaders does not offer its franchisees exclusive territory protection. According to the License Agreement, franchisees will not receive an exclusive area or territory for their operations. This means that franchisees may face competition from other Travel Leaders franchisees, company-owned locations, or even other distribution channels and brands controlled by the franchisor.

The franchisor and its affiliates retain broad rights to open and operate outlets under the Travel Leaders name or any other marks they own, regardless of existing franchisee locations.

They also have the freedom to distribute travel-related services and products via the internet or other alternative channels. These provisions indicate that franchisees must be prepared to compete within their geographic market even if they are part of the same network.