PacLease: Revolutionizing Commercial Truck Leasing and Rentals

Founded in 1980, PacLease is a leading provider of commercial truck leasing and rental services, operating as part of PACCAR Inc. Based in Bellevue, Washington, PacLease initially launched with just 17 locations and has since expanded its reach considerably.

The company specializes in offering tailored leasing solutions, commercial truck rentals, and all-inclusive maintenance services, with a focus on premium trucks from Kenworth and Peterbilt.

What sets PacLease apart is its commitment to customizing services to address the unique needs of its customers, combined with the dependability of PACCAR's top-tier trucks. This approach has been a key factor in the company’s substantial growth.

Training

PacLease, through PACCAR Leasing, provides a comprehensive training program designed to support its franchisees in operating a truck leasing and rental business. These include both initial and ongoing educational opportunities across various operational areas:

1. Franchise Orientation
   This foundational training covers topics such as sales, lease pricing, contract administration, credit and collections, marketing, maintenance and warranty, insurance, fuel tax reporting, licensing, permitting, and administrative services. It is typically completed within the first three to six months after opening the franchise.
2. Annual Seminars
   These are conducted yearly and cover a range of leasing-related subjects. Presenters include managers and salespeople from equipment suppliers. Attendance is optional, but franchises must cover their own travel and living expenses.
3. Maintenance/Service Managers Training
   This program targets operations and service managers, as well as service technicians. It addresses variable cost benchmarks, maintenance best practices, tire maintenance, and 24-hour road service, with vendor presentations and updates.
4. PacLease University Courses
   Six specialized courses are offered:
   • Accelerated Sales
   • Sales Excellence
   • Strategic Selling
   • Rental Management
   • Champions of Service Management
   • Mastering Franchise Management
     Each course lasts 2.5 to 3 days and is held at least once annually. These programs are fee-based, and franchises cover training costs and expenses.

Territory Protection

PacLease does not offer its franchisees exclusive territorial protection. Franchisees may face direct competition from other PacLease franchisees, company-owned outlets, or alternative distribution channels under PACCAR Leasing’s control. These competing entities may operate under different trademarks and can market similar products and services within the same geographic area.

Additionally, PACCAR Leasing is not required to compensate franchisees for any business they may lose due to these competitive overlaps. The franchise is granted for a specific location rather than a defined territory, and approval from PACCAR Leasing is required for establishing or relocating any outlets.