Mr. Sandless: Revolutionizing Floor Refinishing Without Sanding

Mr. Sandless stands out as a premier franchise in the floor refinishing industry, celebrated for its groundbreaking sandless restoration system. Founded in 2004 and based in Aston, Pennsylvania, the brand expanded into franchising by 2006, starting with an initial 12 locations.

The franchise delivers a distinctive refinishing technique that completely bypasses traditional sanding.

By applying specialized wet solutions and operating high-speed machines, Mr. Sandless treats and seals wood floors with several layers of commercial-grade sealer, allowing customers to choose from matte, satin, semi-gloss, or gloss finishes.

This process offers a faster, cleaner alternative to sanding, typically completing projects within a single day, without generating dust and with minimal odor—making it both convenient and environmentally conscious.

Training

Mr. Sandless provides a comprehensive training program to equip franchisees with the necessary skills and knowledge to operate their business effectively. The training programs offered by Mr. Sandless are as follows:

1. Initial Training Program
   Mr. Sandless requires franchisees to attend a five-day training session at their corporate headquarters. This program includes both classroom instruction and hands-on experience, covering topics such as sales, marketing, customer management, and the proprietary floor refinishing process.
2. Online Training Portal
   Franchisees have access to an online training portal that allows them to learn at their own pace. This resource includes sales and marketing classes, database management tutorials, and a comprehensive marketing plan to support business growth.
3. School of Hardwood Floors Course
   Mr. Sandless offers an 18-week comprehensive course known as the School of Hardwood Floors. This program provides in-depth technical knowledge and real hands-on experience, teaching franchisees how to identify different types of floors, select appropriate products, and apply effective cleaning and refinishing techniques.
4. Ongoing Support and Resources
   In addition to initial training, Mr. Sandless provides ongoing support through various channels. Franchisees have access to a help desk, knowledge base, customer management system, and 24/7 technical support. Additional resources include a franchisee handbook, marketing materials, and access to national vendor accounts.

Territory Protection

Mr. Sandless provides its franchisees with exclusive territorial rights, ensuring that no other franchisee operates within their designated area. This exclusivity is typically defined by specific zip codes or geographic boundaries, offering franchisees a protected market to develop their business.

The franchisor commits not to establish another Mr. Sandless franchise within this territory, allowing franchisees to build their customer base without internal competition. However, this territorial protection has certain limitations.

The franchisor retains the right to service "Regional Accounts," which are clients with multiple locations spanning various territories. In such cases, the franchisor may assign service responsibilities to different franchisees, potentially including those outside the original territory. This means that while day-to-day operations are protected, franchisees might encounter exceptions when dealing with large, multi-location clients.