Training

Maid Brigade offers franchisees several comprehensive training programs to prepare and support them in operating their business effectively:

1. Pre-Opening Training: Conducted through a private website and their Confidential Operations Manual, this training is mandatory before business commencement. It focuses on foundational knowledge and familiarization with Maid Brigade's systems and processes.
2. New Franchisee Training: Delivered either virtually or at an existing franchise location, this program includes hands-on experience across key operational areas such as administration, marketing, employee relations, customer service, and proprietary software. Up to three attendees can participate at no charge, though they must cover their travel and lodging costs.
3. Blastoff Training: Provided on-site at the franchisee's office, this training offers practical setup assistance, help with initial staff hiring, and structured employee training frameworks. It also covers in-house sales, phone operations, software usage, and daily management tasks.

Territory Protection

Maid Brigade provides each franchisee with an exclusive “Operating Territory” where no other Maid Brigade franchise can operate. The territory size varies by region and is clearly defined in the Franchise Agreement. Franchisees must market and provide services only within their assigned area.

They may serve customers outside their territory only with permission and must relinquish those customers if that area is later assigned to another franchisee. Additionally, Maid Brigade may sell services or products through other channels within the territory, and underperformance in large territories may lead to partial territory loss.