K9 Resorts: Setting the Standard in Upscale Pet Hospitality

Launched in 2005 by brothers Steven and Jason Parker in Fanwood, New Jersey, K9 Resorts has grown into a leading name in the high-end pet boarding and daycare industry. Since opening its doors to franchising in 2011, the brand has attracted entrepreneurs looking to deliver premium pet care under a trusted name.

K9 Resorts stands out for its commitment to luxury, offering cage-free boarding and professional dog daycare in meticulously designed facilities. Each location features hospital-grade air filtration, antimicrobial surfaces, and a highly trained team focused on delivering attentive, individualized care.

Their elevated approach to pet hospitality has earned widespread acclaim, including top honors from the International Boarding and Pet Servic

Training

K9 Resorts provides a structured and multi-tiered training program to ensure its franchisees and staff are fully prepared to operate according to brand standards. The training includes the following programs:

1. Initial Training Program: This mandatory program is provided to the franchisee, Operating Principal, General Manager, and Assistant Manager at either the franchisor’s New Jersey locations or another designated venue. It covers essential operations and must be completed at least 30 days prior to the business opening.
2. On-Site Opening Assistance: For the first franchise location, K9 Resorts provides up to seven days of on-site opening support at no additional cost. For subsequent locations, this support is offered at the franchisor’s discretion.
3. Employee Certification and Internal Training: All employees must obtain required certifications from pet care organizations approved by the franchisor and must complete the franchisor’s internal training before beginning work.
4. Refresher and Supplemental Training: Periodically, K9 Resorts may require or offer additional training sessions, which could be mandatory. These cover new procedures, operational updates, or staff development, and attendance costs are borne by the franchisee.

Territory Protection

K9 Resorts grants its franchisees a "Protected Area," typically defined as a four-mile radius around the franchise location or encompassing a population of 160,000, whichever is smaller.

This area is mutually agreed upon and specified in the franchise agreement. While the franchisor generally does not allow another K9 Resorts franchise to open within this Protected Area, the area may be adjusted upon renewal based on demographic evaluations.

Despite this protection, franchisees do not receive exclusive territory rights. The franchisor retains the ability to sell similar products or services through alternative channels such as the Internet, catalogs, or third-party distributors, even within the Protected Area.