Image One is a well-known name in the commercial cleaning industry, providing janitorial services to businesses of all types and sizes. Founded in 2010 in Rolling Meadows, Illinois, the company continues to operate its headquarters from this location.

In the same year it was established, Image One began franchising, offering entrepreneurs the chance to run their own cleaning businesses using its tested and reliable system. The franchise delivers tailored cleaning services across multiple industries, including office spaces, healthcare facilities, retail outlets, and educational centers.

What truly makes Image One stand out from its competitors is its dedication to technology and excellent customer service. The company’s proprietary software gives clients the ability to monitor cleaning schedules, track completed work, and communicate seamlessly with franchise owners in real time.

Training

Image One provides a comprehensive training program to help its franchisees operate their commercial cleaning businesses effectively. Here’s a breakdown of the training they offer:

1. Initial Classroom Training
   Franchisees receive initial classroom training that covers business operations, cleaning procedures, customer service, marketing, and administrative tasks. This training ensures that franchisees understand both the technical and business aspects of running an Image One franchise.
2. On-the-Job Training
   Image One provides hands-on, on-the-job training where franchisees learn practical cleaning techniques, equipment usage, and quality control standards directly in real work environments. This helps reinforce what was taught in the classroom and builds confidence before handling client accounts.
3. Ongoing Training and Support
   Franchisees have access to continuous training programs, including refresher courses, workshops, and updates on new products or industry standards. Image One also offers ongoing operational support to help franchisees adapt and improve their business over time.

Territory Protection

Image One offers limited territory protection to its franchisees, helping to reduce direct competition within the system. The franchisor typically assigns a defined geographic area where the franchisee can provide services, but this area is not always exclusive.

This means franchisees may have some protection, but the franchisor retains the right to serve certain accounts or operate in special situations within that area.

The size and details of the territory are usually outlined in the franchise agreement and can vary depending on local market conditions and population density. While Image One works to avoid conflicts between franchisees, it does not guarantee complete exclusivity in all cases.