Heaven's Best Carpet & Upholstery Cleaning specializes in professional carpet and upholstery cleaning services, offering customers efficient and eco-friendly solutions to revitalize and refresh their carpets and furniture.
KEY FRANCHISE STATS
Franchisees
?
419
+
1%
1%
Franchise fee
?
$36,000
Investment
?
$56,000 - $110,000
Revenue (AUV)
?
Undisclosed
$0
+
n.a.
n.a.
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Founded in 1983 by Cody Howard in Rexburg, Idaho, Heaven's Best Carpet & Upholstery Cleaninghas grown into a renowned franchise specializing in residential and commercial cleaning services.
The company's headquarters remain in Rexburg, reflecting its commitment to its roots. Since its inception, Heaven's Best has been dedicated to providing top-notch cleaning solutions, emphasizing quality and customer satisfaction.
The franchise began offering franchising opportunities shortly after its establishment in 1983, enabling entrepreneurs across the United States and Canada to join its expanding network.
Heaven's Best offers a range of services, including carpet and upholstery cleaning, utilizing an exclusive low-moisture cleaning process that allows carpets to dry in just one hour. This quick-drying technique sets it apart from many competitors, providing convenience and efficiency to customers.
Initial investment
The initial investment required for a Heaven's Best Carpet & Upholstery Cleaning franchise is
$56,000 - $110,000.
That is the total cost you would need to finance if you were to start this franchise.
These costs are provided by the franchisor in the Franchise Disclosure Document.
Type of Expenditure
Amount
Initial Franchise Fee
$36,000 to $41,900
Advertising
$500 to $3,000
Contractor License; Permits; Bonds
$0 to $1,500
Office and Computer Equipment; Hardware and Software
$500 to $2,500
Vehicle/Decals
$12,000 to $35,000
Inventory/Supplies
$300 to $1,200
Travel and Living Expenses to Attend Training
$0 to $5,000
Insurance
$600 to $1,500
Office Rent and Set-up; Deposits
$0 to $3,500
Miscellaneous Opening Costs
$1,000 to $2,000
Additional Funds – 6 months
$5,000 to $15,000
TOTAL
$55,960 to $110,100
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Type of Expenditure
Amount
Initial Franchise Fee
$36,000 to $41,900
Advertising
$500 to $3,000
Contractor License; Permits; Bonds
$0 to $1,500
Office and Computer Equipment; Hardware and Software
$500 to $2,500
Vehicle/Decals
$12,000 to $35,000
Inventory/Supplies
$300 to $1,200
Travel and Living Expenses to Attend Training
$0 to $5,000
Insurance
$600 to $1,500
Office Rent and Set-up; Deposits
$0 to $3,500
Miscellaneous Opening Costs
$1,000 to $2,000
Additional Funds – 6 months
$5,000 to $15,000
TOTAL
$55,960 to $110,100
Franchise Disclosure Document
Below is Heaven's Best Carpet & Upholstery Cleaning's 2025 Franchise Disclosure Document. Upgrade to Pro or purchase the FDD to view and download the document.
Number of units
Heaven's Best Carpet & Upholstery Cleaning had 419 total units in 2025, of which 419 were franchised-owned and 0 company-owned.
The Heaven's Best franchise provides several types of training programs to ensure franchisees and their managers are prepared for business operations. These training programs are detailed and structured as follows:
Initial Training Program: This is mandatory and must be completed within 180 days of signing the Franchise Agreement. It includes approximately five days of training at the company’s headquarters in Rexburg, Idaho. The program covers financial controls, marketing techniques, service methods, labor deployment, and quality standards maintenance. Expenses like travel, airfare, rental car, meals, and wages are the responsibility of the franchisee, although the franchisor covers reasonable lodging costs.
Classroom and On-the-Job Training Modules: The curriculum includes specific subject modules such as:
Introduction (1 hour)
Chemicals, Products, and Equipment (2 hours)
Carpet and Fabric Identification/Construction (4 hours)
Operational Procedures; Cleaning and Repairs (14 hours)
Business Management; Bookkeeping and Reporting; Insurance (2 hours)
Sales and Marketing, including Website training (7 hours)
Additional Training: Upon request and with 30 days’ notice, franchisees may attend extra training sessions either at the headquarters or agreed locations. This may involve hands-on experience and observation at franchise locations. All related expenses must be covered by the franchisee.
Territory Protection
Heaven’s Best grants franchisees a designated Franchise Territory, typically encompassing a population between 150,000 to 200,000. While the territory is not exclusive, it is protected specifically for residential and commercial carpet, flooring, and upholstery cleaning services.
As long as the franchisee is in compliance with the agreement, the franchisor agrees not to establish or authorize another Heaven’s Best location within that territory without the franchisee's permission.
Despite this protection, the franchisee may still face competition from other franchisees, company-owned outlets, or different brands under the franchisor's control. The franchisee is not allowed to operate outside the assigned territory without written approval.
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