Training

FURRY LAND provides a comprehensive training structure to prepare franchisees and their staff for the effective operation of the business.

1. Initial Training: Franchisees must complete a 10-day initial training program—five days at a location of the franchisor’s choice and five days in Las Vegas, Nevada. This training is mandatory for the Managing Owner or General Manager and one additional owner or employee. Completion is a requirement before the business can open.
2. Instructional Materials: Training materials include the Operating Manual, online modules, videos, checklists, demonstrations, and quizzes. Participants must successfully pass this initial phase to continue operating under the franchise agreement.
3. Ongoing and On-Site Training: FURRY LAND may offer ongoing training or on-site training in the franchisee’s territory. These may be mandatory and are provided by the franchisor, affiliates, or designated vendors. All associated costs such as travel and lodging are borne by the franchisee.
4. Supplemental Training: Additional employees who require training after business commencement may be trained for an added fee. The franchisee might also be asked to help train other franchisees, for which they will be reimbursed for reasonable costs.

Territory Protection

FURRY LAND offers its franchisees a defined territory, but this protection is not exclusive. The franchise agreement outlines a nonexclusive geographic area where the franchisee is authorized to operate.

While FURRY LAND agrees not to open or license another FURRY LAND business within that territory as long as the franchisee complies with the development schedule, they retain the right to offer and sell products and services through alternative channels like e-commerce and retail partnerships.

Additionally, franchisees are prohibited from offering services outside their territory without written approval, and failure to meet customer service standards can result in the territory losing its protected status. If a customer request arises from within a franchisee’s area, the franchisor will refer the opportunity to the appropriate franchisee.