Training

Cicis Pizza provides a comprehensive training program for franchisees to ensure effective operation and management of the franchise. The training includes the following components:

1. Initial Training
   Cicis offers initial training to the Managing Owner, Operator, General Manager, and Assistant Managers. This training includes classroom instruction and on-the-job training designed to prepare franchisees for the successful operation of their restaurants.
2. Classroom Training
   Franchisees are required to complete six hours of classroom training. This training covers essential management and operational skills to ensure the franchise adheres to Cicis' standards.
3. On-the-Job Training
   Cicis provides 90 hours of hands-on, on-the-job training at designated training locations, often within the Dallas/Fort Worth area, or other approved locations.
4. Supplemental Training
   Additional training modules, including seminars and workshops, are conducted periodically. These may be offered in-person or virtually. Cicis may charge up to $250 per day for supplemental training sessions.
5. On-Site Training
   Upon request or as deemed necessary, Cicis provides on-site remedial training to ensure adherence to operational standards. Franchisees are responsible for covering travel and related expenses for the trainers.

Territory Protection

Cicis Pizza provides limited territory protection, allowing franchisees to operate within a "Protected Area" specified in the Franchise Agreement.

While the franchisor agrees not to authorize other Cicis locations within this area, competition from other franchisees or franchisor-owned outlets may still occur. The Protected Area's size depends on market factors, offering localized but not broad exclusivity.