CertaPro Painters: Transforming the Painting Industry with Unmatched Quality and Service

CertaPro Painters is a leading painting franchise that specializes in both residential and commercial painting services. Founded in 1992 in Canada, the franchise has since relocated its headquarters to Audubon, Pennsylvania. 

CertaPro Painters began franchising in 1992 and has grown to become the largest franchised painting company in North America. The franchise differentiates itself by offering a comprehensive range of painting services, including exterior and interior painting, as well as specialized services like drywall repair, power washing, and carpentry. 

CertaPro’s success is built on a commitment to delivering high-quality workmanship and exceptional customer service, which has earned it the reputation of being North America’s most referred painting company. 

Training 

CertaPro Painters provides a comprehensive training program designed to equip franchisees with the necessary skills and knowledge to successfully run their businesses. The training is divided into several key components:

1. Development Owner School: This foundational training is split into three sections: Development Owner School 101, 201, and the Development Owner Summit. The 101 course begins with four weeks of instructor-led virtual classroom training, followed by one week of live, in-person classroom training. This segment covers essential business operations, customer service, and the technical aspects of managing a CertaPro franchise.
2. Ongoing Education: After completing the initial training, franchisees participate in a 10-week webinar series, which includes weekly classes to reinforce what they’ve learned and address any challenges that arise as they begin operating their franchise. Additionally, the Development Owner Summit is an annual two-day event where first-year franchisees can further refine their skills and network with other franchise owners.
3. Supportive Web-Based Training: Franchisees also have access to regular training calls, known as Forum Groups, which are web-based sessions that last about 30 minutes. These calls provide ongoing support and allow franchisees to stay updated on best practices, new strategies, and corporate initiatives.

Territory Protection

CertaPro Painters offers territory protection to its franchisees, ensuring that each franchisee is granted exclusive rights to operate within a specific geographical area. This territory is typically defined by zip codes and is determined based on factors such as prospective residential clients, paint sales data and historical sales data. 

By providing this territory protection, CertaPro helps franchisees build their business without worrying about competition from other CertaPro franchises in the same region​.

This protected territory is a significant benefit, as it allows franchisees to focus on growing their customer base and delivering high-quality painting services within their designated area.