CarePatrol

CarePatrol Franchise FDD, Costs & Fees (2025)

CarePatrol is a senior care franchise that assists families in finding appropriate senior living options based on their specific needs and preferences.

CarePatrol is a senior living placement franchise that was founded in 1993 by Chuck Bongiovanni. The franchise specializes in helping families find appropriate senior living options, such as assisted living, independent living, memory care, and nursing homes. 

CarePatrol's services are unique because they offer personalized guidance and placement services at no cost to the families, making their business model both community-focused and profitable.

Headquartered in Troy, Michigan, CarePatrol began franchising in 2009 and has since grown significantly. 

One of the key differentiators for CarePatrol is its emphasis on protecting clients by thoroughly vetting care options and ensuring they meet the highest standards. This commitment to quality, along with the provision of exclusive territories to franchisees, sets CarePatrol apart in the competitive senior care industry.

Initial investment

Here's what you would need to invest if you were to start this franchise. These costs are provided by the franchisor in the Franchise Disclosure Document.

Type of Expenditure Amount
Initial Franchise Fee $20,000 - $57,000
Initial Training Fee $10,000
Initial Contact Center Fee – 6 months $4,800
Travel Expenses for Training $2,500 - $5,200
Real Estate & Related Expenses $150 - $200
Office Equipment $1,100 - $2,250
Computer Systems $2,500 - $3,750
Signs $0 - $550
Certified Senior Advisor Certification $1,495 - $1,795
Professional Fees & Business Licenses $1,725 - $2,725
Vehicle – Deposit & 3 Lease Payments $0 - $5,000
Insurance – 3-6 months $650 - $2,500
Additional Funds – 3–6 Months $20,000 - $40,000
Total $64,920 - $135,770

Franchise Disclosure Document

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Competitors

Below are some of

CarePatrol

key competitors in the

Senior Home

sector.

Started franchising
Franchisees

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Franchise fee

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Royalty fee

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Investment

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Revenue (AUV)

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Gross Profit

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EBITDA

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Home-based

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Passive investment

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FDD
CarePatrol
2009
201
+
26%
26%
$57,000
10% - 15%

$65,000

-

$136,000

n.a.

$192,000

Upgrade

88.0%

n.a.

Upgrade

29.1%

n.a.

Upgrade
Yes
Upgrade
Yes
No
Upgrade
No
2019
0
+
n.a.
n.a.
$48,500
6.00%

$129,000

-

$495,000

Upgrade

n.a.

$389,000

94.5%

n.a.

Upgrade

29.7%

n.a.

Upgrade
No
Upgrade
No
No
Upgrade
No
2018
7
+
600%
600%
$99,500
7.00%

$847,000

-

$1,387,000

Upgrade

n.a.

$1,042,000

81.4%

n.a.

Upgrade

15.5%

n.a.

Upgrade
No
Upgrade
No
Yes
Upgrade
Yes
2021
7
+
n.a.
n.a.
$49,500
6.00%

$133,000

-

$870,000

Upgrade

n.a.

$0

n.a.

n.a.

Upgrade

n.a.

n.a.

Upgrade
Yes
Upgrade
Yes
Yes
Upgrade
Yes
2000
199
+
1%
1%
$75,000
5.00%

$3,400,000

-

$5,100,000

Upgrade

n.a.

$0

n.a.

n.a.

Upgrade

n.a.

n.a.

Upgrade
Upgrade
Upgrade
1999
578
+
8%
8%
$55,000
5.00%

$117,000

-

$188,000

Upgrade

n.a.

$891,000

n.a.

n.a.

Upgrade

n.a.

n.a.

Upgrade
No
Upgrade
No
No
Upgrade
No
2005
373
+
7%
7%
$50,000
5.25% - 6.25%

$132,000

-

$235,000

Upgrade

n.a.

$355,000

41.7%

n.a.

Upgrade

n.a.

n.a.

Upgrade
No
Upgrade
No
No
Upgrade
No

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$49 / month
Total investment

?

Revenue (AUV)

?

Revenue growth (last 3 years)

?

Profit margin

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Franchise Disclosure Documents
Advanced filtering and sorting
Watchlist

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Priority support

?

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Training 

CarePatrol provides comprehensive training designed to equip franchisees with the knowledge and skills needed to succeed in the senior living placement industry. The training program is divided into two phases and typically spans 12 weeks.

The first phase can take about six weeks and includes a combination of self-study, eLearning, virtual classes, and in-person sessions.

Training occurs both at the franchisor’s designated location, currently in Gilbert, Arizona, and within the franchisee’s approved territory.

This setup ensures that franchisees receive practical, location-specific training relevant to their market. The program covers a wide range of topics, including business operations, marketing strategies, and the specifics of senior care placement.

Additionally, CarePatrol offers ongoing support and refresher courses, which may be required periodically to ensure that franchisees stay updated with the latest industry standards and best practices. This continuous support system is a critical part of CarePatrol's commitment to helping franchisees build a successful business.

Territory Protection

CarePatrol offers its franchisees territory protection, ensuring that each franchisee has an exclusive area in which they can operate without competition from other CarePatrol franchises.

The protected territory is determined based on several factors, including the number of senior housing facilities, the total population within the area, and the number of beds available. This protection is outlined in the Franchise Agreement, which typically defines the territory by specific U.S. Postal Service ZIP codes.

The territory protection guarantees that no other CarePatrol franchise or company-owned location will be established within the designated area, allowing franchisees to build their business with confidence that their market remains exclusive to them.

Number of units

2025
Franchised units

160

173

201

Company-owned units

0

0

0

Total units

160

173

201

Competitors

Elder-Well Adult Day Program

Franchisees

?

0
+
n.a.
n.a.
Investment

?

$129,000 - $495,000

Town Square

Franchisees

?

7
+
600%
600%
Investment

?

$847,000 - $1,387,000

Majestic Residences

Franchisees

?

7
+
n.a.
n.a.
Investment

?

$133,000 - $870,000

Bee Hive Homes

Franchisees

?

199
+
1%
1%
Investment

?

$3,400,000 - $5,100,000

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