CareBuilders at Home: Compassionate In-Home Care Services

CareBuilders at Home is a premier provider of non-medical in-home care services, dedicated to enhancing the quality of life for individuals in need. Founded in 2011 by brothers David and Stephen Savitsky, the company continues to uphold its family-oriented values and commitment to compassionate care.

The company is headquartered in North New Hyde Park, New York. The franchise began offering opportunities to entrepreneurs in 2012, allowing others to replicate its successful model across the country.

‍CareBuilders at Home provides a wide range of non-medical personal care and companion services to clients including seniors, individuals with disabilities, veterans, new mothers, and those recovering from surgery. Services include help with personal hygiene, transportation, cooking, housekeeping, companionship, and mobility assistance.

What truly differentiates CareBuilders at Home from its competitors is the robust back-office support it provides to franchise owners. This includes managing payroll, taxes, insurance, billing, and collections, which enables franchisees to focus on client care and business growth.

Training

CareBuilders At Home provides a structured and mandatory training program for franchisees and key employees. Below are the types of training programs offered by the Franchisor:

1. Initial Training Program
   This is a comprehensive training required before opening the franchised business. It includes classroom and on-the-job sessions covering various aspects of running the franchise. Two individuals (usually the franchisee and one key employee) must complete this program. Additional trainees may be allowed based on availability, but travel and other associated costs are the franchisee's responsibility.
2. Core Training Modules
   These consist of multiple training areas, each with specific hours of classroom and hands-on learning:
   • Introduction and Overview of Private Duty Business: 2 hours classroom, 0 hours on-the-job
   • Caregiver Recruitment & Training: 6 hours classroom, 5 hours on-the-job
   • Client Acquisition, Lead Generation, and Referral Building: 5 hours classroom, 0 hours on-the-job
   • Industry Benchmarking Overview: 1.5 hours classroom, 0 hours on-the-job
   • Marketing and Sales: 4 hours classroom, 0 hours on-the-job
   • Human Resources: 1.5 hours classroom, 4 hours on-the-job
   • Risk Management and Quality Improvement: 1.5 hours classroom, 4 hours on-the-job
3. Ongoing Training and Support
   Franchisees may be required to attend refresher courses, webinars, and franchisee meetings that can be mandatory depending on the circumstances. These sessions provide updates on procedures, marketing strategies, and operational best practices.

Territory Protection

CareBuilders At Home provides franchisees with a Designated Territory, defined by ZIP codes and a target population of seniors. Within this area, the franchisor agrees not to establish another CareBuilders At Home location, as long as the franchisee complies with the agreement.

However, this territory is not exclusive. The franchisor and its affiliates may still operate other businesses, place medical personnel, or use different brands and distribution channels within the same territory.