Training

810 Bowling provides a comprehensive training program to prepare franchisees and key staff for operating their business. Here are the main components of the training:

1. Initial Training Program
   Franchisees, General Managers, and Kitchen Managers must attend and successfully complete the initial training program before opening. This training includes orientation to 810 Franchise Concepts, customer service, operational and financial management, software use, advertising, and marketing. The training typically lasts up to two weeks and is held in North Myrtle Beach, South Carolina.
2. Additional and Ongoing Training
   Franchisees may be required to attend up to five additional training programs annually, each ranging from one to four days. These may include national conventions and specialized training sessions at locations designated by the franchisor. The franchisee is responsible for all travel, lodging, and related expenses.
3. Annual Meeting and Refresher Courses
   Attendance at regional or national meetings may be required, with the franchisor reserving the right to charge participation fees. Refresher courses and seminars may also be mandated periodically to ensure continued compliance and performance standards.

Territory Protection

810 Bowling grants its franchisees a defined territory, typically a 7-mile radius from the business site or an area encompassing a population of 70,000, whichever is smaller.

While the franchisor agrees not to operate or authorize another franchise within this territory as long as the franchisee complies with the agreement, the territory is not exclusive. The franchisor retains the right to use alternate channels like internet or catalog sales and to serve other areas with written consent.

However, the franchisor reserves extensive rights, including the ability to license similar businesses or use the 810 Entertainment brand in “Special Venues” such as malls or sports centers. Franchisees also do not have first refusal rights for new locations.