180 Water is a water well pump installation, maintenance, and drilling franchise founded in 2014 in Montana under the original name Western Water Wells. The company grew from a local well-service operation into a structured brand with standardized processes.

It is headquartered in Helena, Montana, and it launched its franchise program in 2024 to expand its service model nationwide. 180 Water provides essential services such as well drilling, pump installation, repair, and ongoing maintenance.

The brand also supports homeowners, commercial clients, farms, ranches, and public-service entities. As the company grows, it continues expanding into water treatment and conditioning, offering full-spectrum solutions for clean and reliable water access.

The franchise stands out because it serves a highly specialized and constantly needed niche: water well and pump services. Many wells require maintenance or pump replacement every 12 to 15 years, creating strong, recurring demand.

Training

The franchise 180 Water provides a comprehensive training structure that includes several programs to support the launch and ongoing operation of a franchisee’s business.

1. Initial Management Training Program: This mandatory program is conducted at the franchisor’s headquarters, a designated franchise location, or virtually. It combines classroom and hands-on instruction and must be completed by the franchisee or a principal before the business opens. The franchisor evaluates whether the training is satisfactorily completed and reserves the right to terminate the agreement if it is not.
2. Opening Assistance: A trained representative from the franchisor will be present on-site to provide up to two days of training and operational support during the business’s launch. This is provided at no additional cost to the franchisee, though travel and lodging costs are borne by the franchisee.
3. Additional Training: The franchisor may require or offer optional ongoing training, including attendance at an annual convention or national business meeting for up to five days per year. Participation in mandatory sessions is required, and failure to attend constitutes a default of the franchise agreement.
4. Remedial and In-Territory Training: Upon request or as needed, the franchisor may provide additional support via phone or screen-share. On-site remedial training is available for an extra fee and covers travel, lodging, and meal expenses for the training personnel.
5. Counseling and Operational Assistance: The franchisor offers business counseling, including guidance on employee training, marketing, operations, and system updates. This support may be delivered in person, over the phone, or virtually, depending on personnel availability.

Territory Protection

180 Water grants franchisees a limited protected territory defined by zip codes or mapped boundaries. While no other 180 Water outlet will be opened in that area during the agreement term, this protection is not exclusive.

The franchisor may still sell products in the territory through alternative channels, serve existing clients, or respond to referrals.

Franchisees cannot solicit outside their territory but may service clients in unassigned areas. The franchisor reserves the right to open other locations nearby, use other trademarks, and operate similar businesses.