Sam the Concrete Man: Revolutionizing Residential and Commercial Concrete Services

Established in 1989 in Denver, Colorado, Sam the Concrete Man has grown into a leading provider of concrete services across the United States. Specializing in residential and commercial concrete projects, the company offers a comprehensive range of services, including driveways, patios, walkways, and decorative concrete solutions.

With a commitment to quality craftsmanship and customer satisfaction, Sam the Concrete Man has built a strong reputation in the industry.

The company began its franchising efforts in 2013, enabling entrepreneurs nationwide to join its expanding network. This franchising model has facilitated the company's growth beyond its Denver origins, establishing a presence in multiple states.

What sets Sam the Concrete Man apart from competitors is its unwavering dedication to customer service and quality. The company employs experienced professionals who utilize top-grade materials and innovative techniques to deliver durable and aesthetically pleasing concrete solutions.

Training

The training provided by the franchisor for the Sam the Concrete Man franchise includes the following structured programs:

1. Initial Training Program:
   • A mandatory program for the franchisee, managing owner, or designated manager.
   • Held in Denver, Colorado, or another designated location.
   • Includes 33-47 hours of classroom training and 6-8 hours of on-the-job training.
   • Covers topics such as customer service, operations, technology, and marketing.
   • The initial training fee is non-refundable, and additional attendees require a fee of $450 per trainer per day.
2. Pre-Training Requirements:
   • Completion of two online courses and one certification program through the American Concrete Institute (ACI).
   • Details are provided post-signing the franchise agreement.
3. Ongoing Training:
   • Includes refresher or additional training courses, some of which may be mandatory.
   • Designed for franchisees and their designated managers.
   • Covers operational improvements or compliance issues as necessary.
4. Remedial Training:
   • Provided when franchisees fail to meet operational standards.
   • Can be requested by the franchisee for improvement or operational challenges.
5. Annual Meetings:
   • Attendance at annual conferences is required for franchisees, managing owners, or designated managers.
   • These meetings focus on updates, operational strategies, and networking.
6. Training for New Designated Managers:
   • If a designated manager is replaced, the new manager must complete the initial training program before assuming duties.

Territory Protection

Sam the Concrete Man provides its franchisees with a defined territory for operations. Within this territory, the franchisor commits to not establish, franchise, or license another entity to operate a Sam the Concrete Man business, provided the franchisee complies with all obligations under the agreement.

However, the franchise is not exclusive, and the franchisor reserves the right to offer services through other channels, including corporate-owned locations or alternative distribution methods.

The franchisor allows franchisees to service clients outside their territory only with written permission and under specific conditions. If a new franchisee is granted rights in that area, existing clients in the newly assigned territory must be transferred to the new franchise owner.