The UPS Store provides shipping, printing, and small business services, offering customers convenient and reliable solutions for their shipping, packaging, printing, and mailbox needs.
KEY FRANCHISE STATS
Franchisees
?
5232
+
4%
4%
Franchise fee
?
$29,950
Investment
?
$209,000 - $496,000
Revenue (AUV)
?
Undisclosed
$692,000
+
7.5%
7.5%
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The UPS Store franchise traces its roots back to 1980 when it launched as Mail Boxes Etc., created to meet the growing demand for accessible shipping and business support services. In 2003, it was rebranded under the globally recognized UPS name, positioning itself as a dominant force in the retail shipping and printing service industry.
Headquartered in San Diego, California, The UPS Store now offers a wide array of services, including domestic and international shipping, printing, mailbox rentals, and notary services.
With more than 5,100 independently owned centers spread across the United States, The UPS Store stands as the largest franchise of its kind in North America.
Its expansive reach and trusted brand name provide franchisees with a built-in customer base and strong market credibility, allowing them to serve local individuals, entrepreneurs, and small businesses with essential daily services.
Initial investment
The initial investment required for a The UPS Store franchise is $209,000 - $496,000. That is the total cost you would need to finance if you were to start this franchise. These costs are provided by the franchisor in the Franchise Disclosure Document.
Type of Expenditure
Amount
Initial Franchise Fee
$29,950
Initial Marketing Plan Fee
$7,500
Design Fee
$3,000
Site Survey
$1,700
Center Development Fee
$7,000
Initial Training Fees
$7,000 to $8,500
Travel and Living Expenses While Training
$3,000 to $4,000/per person
Site Rent and Security Deposit
$4,500 to $18,000
Leasehold Improvements; Construction Costs; Signage; Furniture and Décor Items
$64,480 to $249,283
Computer Hardware/Installation/Freight
$11,385 to $15,475
Digital Media
$4,081
Optional Keyless Entry
$0 to $944
Annual Technology Development and Support Fee
$2,304
Software
$3,489 to $5,489
Printer Lease
$544 to $1,749
Time-Saving Kiosk
$1,760 to $1,784
Other Equipment
$9,422 to $38,031
Start-Up Supplies
$6,180 to $9,155
Utility Deposits
$900 to $3,000
Insurance
$1,000 to $15,000
Additional Funds – 3 months
$40,000 to $70,000
Total
$209,195 to $495,945
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Type of Expenditure
Amount
Initial Franchise Fee
$29,950
Initial Marketing Plan Fee
$7,500
Design Fee
$3,000
Site Survey
$1,700
Center Development Fee
$7,000
Initial Training Fees
$7,000 to $8,500
Travel and Living Expenses While Training
$3,000 to $4,000/per person
Site Rent and Security Deposit
$4,500 to $18,000
Leasehold Improvements; Construction Costs; Signage; Furniture and Décor Items
$64,480 to $249,283
Computer Hardware/Installation/Freight
$11,385 to $15,475
Digital Media
$4,081
Optional Keyless Entry
$0 to $944
Annual Technology Development and Support Fee
$2,304
Software
$3,489 to $5,489
Printer Lease
$544 to $1,749
Time-Saving Kiosk
$1,760 to $1,784
Other Equipment
$9,422 to $38,031
Start-Up Supplies
$6,180 to $9,155
Utility Deposits
$900 to $3,000
Insurance
$1,000 to $15,000
Additional Funds – 3 months
$40,000 to $70,000
Total
$209,195 to $495,945
Franchise Disclosure Document
Below is The UPS Store's 2024 Franchise Disclosure Document. Upgrade to Pro or purchase the FDD to view and download the document.
Number of units
The UPS Store had 5234 total units in 2024, of which 5232 were franchised-owned and 2 company-owned.
The UPS Store franchise provides a structured training program designed to equip franchisees with the skills and knowledge needed to run their centers effectively. The training programs offered by the franchisor include:
Initial Training Program: The franchisor provides mandatory initial training to new franchisees. This training covers day-to-day operations, customer service, sales techniques, use of proprietary systems and software, and business management fundamentals.
On-The-Job Training: New franchisees also receive practical, hands-on experience through on-the-job training sessions conducted in operational The UPS Store centers. These sessions help franchisees become familiar with the actual work environment and operational flow.
Ongoing Training and Support: The UPS Store continues to support its franchisees through ongoing training programs, which may include updates to technology, operations, and customer service standards. Franchisees may be required to attend additional training sessions when new programs or systems are introduced.
Territory Protection
The UPS Store franchise does not offer exclusive or protected territories to its franchisees. The franchisor may open company-owned stores or approve additional franchises near an existing location. This means franchisees may face direct competition from within the same brand.
No assurances are given that a franchisee will be the only UPS Store in a given area. The franchisor reserves full rights over territory decisions and market expansion. Franchisees should consider this when evaluating the business opportunity.
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