Training

SealMaster provides a structured training program to its franchisees as part of its franchise system:

1. Initial Orientation and Training Program
   SealMaster offers an initial orientation and training program at its headquarters or another designated location. This program, which lasts up to three weeks, is mandatory for the franchisee, the designated manager, and the outside sales person. It covers all major aspects of operating a SealMaster franchise. The franchisee is responsible for all related expenses, including travel, accommodation, and salaries.
2. On-Site Opening Assistance
   Franchisor sends a representative to the franchisee's premises for 2 to 5 days before opening to assist with setting up operations and training staff on necessary procedures and techniques.
3. Additional Tailored Training
   Upon request and depending on need, SealMaster may provide additional training tailored to specific issues identified by the franchisee. Although the training itself is not charged, the franchisee must cover all related expenses.
4. Training for New or Additional Managers
   If new managers are appointed after the initial training, SealMaster will provide training to them at the franchisee’s expense. These managers must also complete the training successfully at a designated location.

Territory Protection

SealMaster grants each franchisee a protected "Area of Primary Responsibility" (APR), defined by geographic boundaries. Within this area, the franchisor will not grant another SealMaster franchise of the same type.

However, SealMaster and its affiliates may still operate or authorize other types of businesses within the APR, including servicing national or regional accounts. These operations may use the SealMaster brand or other trademarks without compensating the franchisee.