Training 

Franchisees and their designated managers must attend and successfully complete an initial training program. This program is free of charge and can be completed at a certified franchisee training salon, the franchisor's Colorado Support Center, or another designated location.

The training may also be provided virtually, either partially or entirely. The content includes the Operations Manual and other presentation materials, delivered by experienced personnel with significant expertise in the subjects taught.

Manager Training Program This program is available to franchisees or their designated managers before or after the salon opens. While attendance is currently optional, it may become mandatory in the future. The fee for this program is currently $500 per day per attendee, plus additional costs.

Annual Conferences & Regional Meetings Franchise owners are required to attend annual franchise owner conferences and may also need to attend regional meetings. Fees may be applicable for these events, and franchisees are responsible for their own travel and living expenses.

Remedial Training If franchisees or their managers do not satisfactorily complete the training program, remedial training may be required. This training is provided at a time and location chosen by the franchisor, and a fee is charged for it.

Territory Protection

The franchisor offers limited territory protection to its franchisees. Each franchisee is granted a "Protected Area," usually defined as a circular geographic zone with a 1.5-mile radius centered at their salon.

Within this Protected Area, the franchisor agrees not to own, operate, or authorize others to own or operate competing salons.

However, this protection is non-exclusive, meaning the franchisor retains certain rights to establish other businesses within the Protected Area under specific conditions.