POLLO CAMPERO is a fast-casual restaurant franchise offering Latin-style grilled and fried chicken meals with sides and wraps, serving families and quick-service diners, and known for its Cuban heritage, fresh ingredients, and bold flavors.
KEY FRANCHISE STATS
Franchisees
?
15
+
-12%
-12%
Franchise fee
?
$40,000
Investment
?
$1,455,000 - $3,751,000
Revenue (AUV)
?
Undisclosed
$3,853,000
+
51.5%
51.5%
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Pollo Campero is a fast-casual chicken restaurant franchise known for its bold Latin-American flavors and marinated fried and citrus-infused grilled chicken. It was founded in 1971 in Guatemala City, Guatemala. Under its parent company, Corporación Multi Inversiones (CMI), Pollo Campero has grown into an international brand with nearly 400 locations worldwide.
The company’s international headquarters is now located in Dallas, Texas. Although the brand began expansion in its early decades, it started actively offering franchises in the 1990s. Over time, Pollo Campero has refined its franchise system, offering training, site selection support, and operational tools to franchisees.
On its menu, Pollo Campero sells hand-breaded fried chicken, citrus-marinated grilled chicken, boneless wings, chicken bowls, sandwiches, and Latin-style sides like yucca, plantains, and fresh tortillas.
Its key differentiator is the use of bold marinades and slow preparation techniques that infuse deeper flavor into every bite, positioning it as more flavorful and authentic than many typical fast-food chicken chains.
Initial investment
The initial investment required for a POLLO CAMPERO franchise is
$1,455,000 - $3,751,000.
That is the total cost you would need to finance if you were to start this franchise.
These costs are provided by the franchisor in the Franchise Disclosure Document.
POLLO CAMPERO offers 2 types of franchises:
Franchise Type
Initial Investment
POLLO CAMPERO® – Freestanding Outlet
$1,554,650 to $3,750,500
POLLO CAMPERO® – In-Line Outlet
$1,454,650 to $2,807,300
We are summarizing below the main costs associated with opening a POLLO CAMPERO Freestanding Outlet.
For more information on the various types of franchises and its costs, refer to the Franchise Disclosure Document (Item 7).
Type of Expenditure
Amount
Initial Franchise Fee
$30,000 – $40,000
Rent
Variable
Real Property: Building / Build-Out Costs
$840,000 – $1,500,000
Real Property: Site Development Costs
$25,000 – $800,000
Soft Costs
$50,000 – $250,000
Additional Development Costs
$50,000 – $125,000
Restaurant Furniture, Equipment, Fixtures, and Décor
$295,000 – $600,000
Signs
$100,000 – $120,000
POS
$40,000 – $60,000
Opening Inventory
$16,500 – $31,500
Business and Operating Permits
$2,500 – $5,500
Initial Training Travel & Living Expenses
$12,900 – $37,500
Insurance
$10,000 – $25,000
Uniforms
$1,500 – $2,000
Miscellaneous Opening Costs
$5,250 – $23,500
Marketing Start-Up Expenditure
$40,000 – $80,000
Additional Funds—3 Months
$36,000 – $50,000
Total
$1,554,650 – $3,750,500
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POLLO CAMPERO offers 2 types of franchises:
Franchise Type
Initial Investment
POLLO CAMPERO® – Freestanding Outlet
$1,554,650 to $3,750,500
POLLO CAMPERO® – In-Line Outlet
$1,454,650 to $2,807,300
We are summarizing below the main costs associated with opening a POLLO CAMPERO Freestanding Outlet.
For more information on the various types of franchises and its costs, refer to the Franchise Disclosure Document (Item 7).
Type of Expenditure
Amount
Initial Franchise Fee
$30,000 – $40,000
Rent
Variable
Real Property: Building / Build-Out Costs
$840,000 – $1,500,000
Real Property: Site Development Costs
$25,000 – $800,000
Soft Costs
$50,000 – $250,000
Additional Development Costs
$50,000 – $125,000
Restaurant Furniture, Equipment, Fixtures, and Décor
$295,000 – $600,000
Signs
$100,000 – $120,000
POS
$40,000 – $60,000
Opening Inventory
$16,500 – $31,500
Business and Operating Permits
$2,500 – $5,500
Initial Training Travel & Living Expenses
$12,900 – $37,500
Insurance
$10,000 – $25,000
Uniforms
$1,500 – $2,000
Miscellaneous Opening Costs
$5,250 – $23,500
Marketing Start-Up Expenditure
$40,000 – $80,000
Additional Funds—3 Months
$36,000 – $50,000
Total
$1,554,650 – $3,750,500
Franchise Disclosure Document
Below is POLLO CAMPERO's 2024 Franchise Disclosure Document. Upgrade to Pro or purchase the FDD to view and download the document.
Number of units
POLLO CAMPERO had 92 total units in 2024, of which 15 were franchised-owned and 77 company-owned.
Frequently Asked Questions
What is the royalty fee?
The royalty fee for a POLLO CAMPERO franchise is 5.00%. In addition, you would have to pay the advertising (or national brand fund) fee of 2.00%.
What is the total investment?
The initial investment required for a POLLO CAMPERO franchise is $1,455,000 - $3,751,000. That is the total cost you would need to finance if you were to start this franchise. These costs are provided by the franchisor in the Franchise Disclosure Document.
What is the initial franchise fee?
The initial franchise fee for a POLLO CAMPERO franchise is $40,000. This is typically paid upfront as part of the total initial investment, after signature of the Franchise Agreeement.
The Pollo Campero franchisor provides a comprehensive training program to ensure franchisees and their staff are well-prepared to operate efficiently and uphold brand standards. The training includes several key components:
Initial Classroom and On-Site Training The franchisor offers a detailed initial training program totaling approximately 313 hours, including around 41 hours of classroom instruction and 272 hours of on-the-job training. This phase covers essential areas such as food preparation, quality control, safety procedures, customer service, and the use of operational technology systems.
Discovery Day at Corporate Headquarters Prospective franchisees participate in a Discovery Day at Pollo Campero’s headquarters in Dallas. During this session, candidates meet the corporate team, learn about the brand’s culture, operational standards, and review franchise expectations before signing an agreement.
Management Training for General and Shift Managers Pollo Campero provides a specialized three-week management training program conducted either at its headquarters or in an operating corporate restaurant. This program focuses on leadership development, inventory management, staff scheduling, and daily restaurant operations to prepare managers for real-world scenarios.
Territory Protection
The Pollo Campero franchisor provides its franchisees with a defined protected territory once a site is approved and developed. This area of protection typically prevents the franchisor from establishing another traditional Pollo Campero restaurant within a specific radius of the franchisee’s location.
The protected area is determined in the Franchise Agreement based on factors such as population density, market demand, and geographic boundaries.
However, the protection is limited and does not grant absolute exclusivity. Pollo Campero retains the right to operate or license certain nontraditional outlets—such as those in airports, shopping centers, or other captive market venues—within or near the franchisee’s protected territory.