Training

Pillar To Post provides a structured and comprehensive training framework for its franchisees, aimed at maintaining operational excellence and brand standards. Here are the main training programs offered by the Franchisor:

1. Initial Training Program
   All franchisees (or designated managers) must complete the Initial Training Program prior to commencing business. This program includes instruction, training materials, lodging, and meals for in-person segments. Franchisees are responsible for transportation and other incidental costs. The training is mandatory for all staff who perform home inspections.
2. Foundations for Success Program
   This is a start-up training program that follows the Initial Training. Franchisees are expected to participate full-time (minimum 40 hours/week), and this program is vital to establish the foundation of business operations.
3. Continuing Education Requirements
   Franchisees and their employees are required to meet ongoing education standards through courses, seminars, and training programs. These may be delivered in-person or virtually, and attendance is often mandatory for regional meetings and the annual convention.

Territory Protection

Pillar To Post offers its franchisees a non-exclusive territory, which is typically defined by geographical boundaries such as counties or zip codes. Franchisees do not receive exclusive rights to their territory, meaning that the Franchisor may grant other franchises or operate its own units within the same area.

However, Pillar To Post provides a limited protection in that franchisees from other territories are not permitted to operate within your designated territory.

Although franchisees are restricted from soliciting outside their territory without prior written consent, they may still face competition from other franchisees and from the Franchisor’s own channels.