Training

Owl Be There provides a structured training program for franchisees to ensure successful operation of their business. The training offered by the Franchisor includes the following key programs:

1. Initial Training Program: The Operating Principal must complete this comprehensive program within 90 days of the agreement's effective date. This training covers the OBT system's standards, methods, procedures, and techniques. It includes on-the-job and in-person elements and may also be delivered via Zoom or teleconference. Additional attendees may be allowed at OBT’s discretion, and all participants may need to pass tests and receive certification before offering services.
2. Ongoing Training and Refresher Courses: Franchisees must attend up to five days of annual ongoing or refresher training as specified by OBT. These sessions help maintain brand standards and adapt to any procedural updates.
3. Annual Convention: Franchisees are required to attend an annual convention organized by OBT, which may last up to three days. The convention serves as a platform for further education, networking, and updates.

Territory Protection

Owl Be There assigns each franchisee a defined territory based on factors like population and demographics. Franchisees may only offer services within this area and need written consent to operate outside it.

However, the franchise does not offer exclusive territory protection. Owl Be There may operate or authorize other outlets, serve National Accounts, or introduce similar services within any territory, even if it impacts existing franchisees.