Annex Brands, Inc. is a prominent player in the shipping and business services industry, providing a comprehensive suite of services through its multiple retail brands. The company was originally founded in 1985 as Postal Annex+ by Jack and Marty Lentz. Headquartered in San Diego, California, Annex Brands has grown substantially over the decades. 

In 2007, the company rebranded to Annex Brands, Inc. following the acquisition of Handle With Care Packaging Store, reflecting its expanded scope of operations and multi-brand strategy. Annex Brands operates multiple locations across the United States, Canada, Mexico, and Japan. 

These locations, which include well-known brands such as PostalAnnex+, Pak Mail, AIM Mail Centers, Navis Pack & Ship, Handle With Care Packaging Store, Parcel Plus, and Sunshine Pack & Ship, offer a variety of shipping options, from small parcels to freight, along with a range of office services like mailbox rentals, notary public services, and printing. 

The company began franchising in the same year it was founded, demonstrating a robust franchise model that has proven successful for nearly four decades. Today, each franchise location is independently owned and operated, providing franchisees with the support and flexibility needed to thrive in various markets.

Training 

Annex Brands provides a comprehensive training program designed to equip new franchisees with the essential tools and knowledge needed to successfully run their business. The training begins with up to 10 days of intensive interactive learning at the Annex Brands corporate office in San Diego, California. 

This initial phase includes a mix of classroom instruction, role-playing, and hands-on practice, covering crucial aspects of operating procedures, product and service offerings, and the robust proprietary shipping and point-of-sale systems used by Annex Brands franchises.

In addition to the initial training, Annex Brands offers ongoing support through various channels. This includes periodic store visits by the Operations Support team, regional meetings, national conventions, and continuous remote support via telephone and the company’s online intranet. 

The online support platform provides access to a wealth of resources, including a bulletin board for franchisee discussions and a library of marketing and operational tools, ensuring that franchisees can always find the information they need to address any challenges that arise.

Annex Brands also places a strong emphasis on continuous learning and development. They provide additional training at national conventions and during store visits to help franchisees refine their skills and stay updated with the latest business practices and marketing strategies. 

Territory Protection

Annex Brands provides its franchisees with specific territory protection to help ensure their business success. This protection means that each franchisee is granted a defined geographical area where no other Annex Brands franchise can operate, minimizing direct competition among its franchise locations. 

This approach helps franchisees to establish a stable customer base and build their business without the concern of nearby franchised locations encroaching on their market.

The designated territory is typically outlined in the franchise agreement and is designed to protect the franchisee's investment and promote long-term growth. By offering this type of territory protection, Annex Brands supports its franchisees in achieving profitability and sustaining their business in a competitive market.