Founded in 2004 by Leslie Jorgensen in Greater Boston, Massachusetts, Supporting Strategies began with a mission to provide outsourced bookkeeping and operational support to local businesses. Recognizing the growing demand for flexible, high-quality financial services, the company launched its first franchise in 2013.

Today, Supporting Strategies is headquartered in Beverly, MA, and boasts over 100 independently owned and operated franchises across the United States.

Supporting Strategies offers a comprehensive suite of services, including accounts payable and receivable, bookkeeping, financial reporting, payroll administration, and controller-level support.

These services are delivered by seasoned professionals utilizing secure, cloud-based technology and a proprietary workflow management system called WorkPlace™, ensuring efficiency and scalability for clients.

Training

Supporting Strategies provides structured training to ensure its franchisees are prepared to operate their bookkeeping and controller services business effectively. The training programs are outlined as follows:

1. Initial Franchisee Training Program: This is a mandatory program franchisees must complete to the franchisor's satisfaction before launching operations. Upon completion, the franchisee gains access to the proprietary Operations Manual, which contains all systems, procedures, and standards vital for running the business.
2. Operations Manual Access and Updates: Franchisees are provided with the most recent version of the Operations Manual via a secure intranet. This manual is updated regularly, and franchisees must implement any new or revised standards to stay compliant with the franchise system.
3. Confidentiality and Staff Training: Franchisees must ensure that their staff—such as Managing Directors, General Managers, and Financial Operations Associates—sign a Non-Disclosure, Non-Solicitation, and Non-Competition Agreement. This reinforces the importance of confidentiality and ensures all key personnel are aligned with operational standards.

Territory Protection

Supporting Strategies grants its franchisees a Designated Territory, but this does not amount to exclusive territorial protection. While the franchisor agrees not to establish or license another Supporting Strategies franchise within your Designated Territory during the term of your agreement, this protection is limited.

Franchisees retain the right to passively attract clients from outside their territories, and others—including the franchisor—can do the same within yours.

Despite this limited protection, Supporting Strategies retains broad rights to use or develop other trade names and trademarks, and to engage in activities like mergers or acquisitions involving similar businesses within your territory.